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National Express refusing to sell me off-peak Easter rail tickets!
Comments
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Shanklin as in Shanklin IoW? Could your problems be something to do with having to catch a ferry to IoW (unless they've recently built a Solent Tunnel) so you're not just dealing with a train company but also with a ferry company?
Have you tried getting separate return train tickets to/from Portsmouth Harbour (for example) and then the IoW ones and buying a separate return ferry ticket?"One thing that is different, and has changed here, is the self-absorption, not just greed. Everybody is in a hurry now and there is a 'the rules don't apply to me' sort of thing." - Bill Bryson0 -
alanrowell wrote: »But they aren't choosing not to sell off-peak tickets on bank holidays, on that route there isn't any off-peak tickets AT ANY TIME
My question is why though, when the whole journey is available off-peak by splitting the tickets?!0 -
alanrowell wrote: »I can't see off-peak tickets for Manningtree to Portsmouth Harbour.
The National Express website shows an off-peak return for that journey for £39.60 using a NSE railcard.0 -
mustrum_ridcully wrote: »Shanklin as in Shanklin IoW? Could your problems be something to do with having to catch a ferry to IoW (unless they've recently built a Solent Tunnel) so you're not just dealing with a train company but also with a ferry company?
Have you tried getting separate return train tickets to/from Portsmouth Harbour (for example) and then the IoW ones and buying a separate return ferry ticket?
Yes, Shanklin IoW. It is nothing to do with the ferry though, as I can buy a London to Shanklin return (including ferry) for £41.20 (off peak return using NSE card).
I could try booking lots of separate tickets, but really just wanted a simple through ticket as I imagine most passengers would.0 -
Manningtree to London NSE off-peak return £19.85
London to Shanklin NSE off-peak return £41.20
Oyster fares £3.20
TOTAL = £64.40
Manningtree to Shanklin standard return ticket = £121.00
There, half-price by splitting tickets. Bad luck anyone who just pays the normal price I suppose! It shouldn't be like that.0 -
MarkBargain wrote: »There, half-price by splitting tickets. Bad luck anyone who just pays the normal price I suppose! It shouldn't be like that.
That's the simplified ticket system for you, as you have complained to the Train Company and you ain't happy with their reply, you could send a letter of complaint to one or both of these.
Passenger Focus
Office of the Rail Regulator
Good luck, It might make you feel better but I can't see it changing anything, sorry.Whoa! This image violates our terms of use and has been removed from view0 -
At a guess too many changes in a short period of time involvings a number of TOCs & others.MarkBargain wrote: »My question is why though, when the whole journey is available off-peak by splitting the tickets?!0
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