Tesco/Asda Pricechecker Thread - part 5

room512

jillycat wrote: »

I still hadn't received a voucher and despite all the back buttons and re submitting it still said processing. I phoned customer service to sort it out and was told this am that the telephone customer service department are no longer handling this issue and all queries must be submitted by email. Just to let everyone Know there is now no point ringing.

I was told this yesterday morning and that there was a special department/use email etc. Then I rang later in the afternoon as I was getting nowhere with the store (missing digit 1!!!!) and the customer service advisor said that there is no such department and that they are handling it still and the first lady was making it up! Got totally fed up of it all yesterday, made to feel like I was misusing a voucher and spent £16 more from my bank than I wanted to as I was too embarrassed to put stuff back and then was told by Tesco's that I still have my voucher to use another day!!!! So as far as I'm aware customer services do still deal with it, just not the people who start work early :rotfl:

kevin_M

Morning DTDrs...

after all my DTD shopping just relised i have ran out of........ Soap powder. How did that ever happen so shower gel and soap powder today so going to have to spend a few pound over the voucher

kevin_M

room512 wrote: »

I was told this yesterday morning and that there was a special department/use email etc. Then I rang later in the afternoon as I was getting nowhere with the store (missing digit 1!!!!) and the customer service advisor said that there is no such department and that they are handling it still and the first lady was making it up! Got totally fed up of it all yesterday, made to feel like I was misusing a voucher and spent £16 more from my bank than I wanted to as I was too embarrassed to put stuff back and then was told by Tesco's that I still have my voucher to use another day!!!! So as far as I'm aware customer services do still deal with it, just not the people who start work early :rotfl:

Bah I would of just walked out and let em put the shopping back on the shelves. Or use that £16 spend if its DTD for another voucher and give it to next door, mam, dad, your dog etc to spend on another DTD shop

N20Y1D

artydoll wrote: »

I submitted a small new DTD yesterday,but it hasnt gone on the spreadsheet,I used the correct form .
Here it is again,it might help someone .

Sudafed congestion and headache tabs 16s
£3.57 in Tesco........ £3.00 in Asda

DTD of £1.14p

The Tesco ones have 24 in a pack and ASDA 16.......

stebiz

sismjw wrote: »

SS
Just noticed on the link on first post (https://sites.google.com/site/pricecheckerspreadsheet/) when you click on link to download spreadsheet you are forwarded to page that doesn't have a link for the spreadsheet?

Could someone possibly place a link there?

My fault. It was getting rather late last night. I've just added it, but if you give it 15 minutes or so, I'll grab the latest snap shot from the spreadsheet.

Midger

rolo-polo1965 wrote: »

I had one of these. My reciept said 17.45 so i re-inputed the time as 05.45 and it came back the next day!

May be worth a try

Thanks for the tip! I'm waiting on 2 vouchers from last Thursday & Friday. Just tried changing the time to 12hr instead of 24. Will let you know how I get on.

alex69

By mistake a submitted a claim with the wrong (non-existant) email address. Is there a way of getting the voucher anyway? If I try to submit the claim again it says it's being processed.

rolo-polo1965

lalamb wrote: »

Can you please tell me what time was on the voucher when you got it?

I did this last night.

Time of shop 15.43
Time I entered on original input 15.43
If that voucher does ever come back it will say 03.43
But sadly no voucher
So re-input receipt but this time 03.43
I'm assuming the voucher will say 03.43?

So regardless of voucher both should say 03.43?

My reciept said 17.45 and came back not found. I re-submitted using 05.45 and the voucher came back at 05.45, i used it fine in Tescos yesterday!

Hope it helps

full-time-mum

alex69 wrote: »

By mistake a submitted a claim with the wrong (non-existant) email address. Is there a way of getting the voucher anyway? If I try to submit the claim again it says it's being processed.

If you wait 24hrs or so from 1st entry and then resubmit through the price check website, the voucher should still pop up.

Harri2304

Morning everyone,
Firstly just a word of warning, I bought the Italian spag Bol, and the tomato and mozzarella pasta bake, and both came back N/A...

Secondly, the cadburys buttons Easter egg isn't showing up on the tesco website, could someone please confirm if this is still on?

And lastly, the crunchie blast ice creams are showing as £1.50 on asda's website, so even better DTD's, could these please be changed on the ss

Thanks everyone for your continual help, I would be clueless with the guys who keep the ss updated