Andy1234 wrote: »
Can anyone tell me if Lloyds TSB credit card can charge me £6 a sheet for my statements?
"if you have not retained previous statements we can order copies for you at a cost of £6 per sheet....."
dunstonh wrote: »
Yes, I shouldnt have used "rules" as the word as its more principles and guidelines but they are still sufficient to deal with the existing complaints without brining in retrospective "rules".
That doesnt require retrospective rule changes though as that could easily be handled under the normal rules.
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