HELP! E-mail disappears when opening!

maizie_moo

Chippy M - I tried the first part of your suggestion - no luck, but forgive me don't understand the second bit, I did click on your link for Task Bar Repair Tool Plus, but can't see a clickable link for repairing the taskbar. Am I being a bit thick, or missing something?

Alfie - can't see any of the screen, so not able to drag anything! Don't have anything virtual (!?) just bog standard system.

Chippy_Minton

I mean repair generally, by trying the various options in the task bar drop down.

Try this: right-click the OE icon - Properties - Shortcut tab - Run: Maximised - OK.

Is the icon on the Quick Launch bar or your Desktop?

maizie_moo

Alfie - just read your next post, this is making a little sense, as we watched the video, hubby fiddled around (!?!) with the display settings to change between full screen and a smaller one - obviously we have messed up, but don't know how to correct it. We have tried going into Display Properties and
the settings are now messed up and I don't know where to go to correct it....
..bed is rapidly calling me for tonight, so may have to catch up tomorrow. I appreciate all your suggestions so far.. please don't give up on me yet though!

Alfie_E

I was trying to avoid having to write this. You can try using System Restore. This will take the setup of the computer back in time, to a time when a restore point was made. Choose the restore point closest to, but before, you watched the video. This should work, but may also lose any changes you chose to make and software installed since that point. Note, you will not lose any documents you’ve made or edited, like Word documents. System Restore can be found from Start > All Programs > Accessories > System Tools > System Restore.

A more detailed explanation is as follows, and is something that could be considered instead of using System Restore. The main Outlook Express window position and size is stored in the registry value given below.

HKEY_CURRENT_USER\Identities\!!xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\Software\Microsoft\Outlook Express\5.0\BrowserPos

where

the xs are numerals or the letters A-F, and together specify the identity in use,
and !! is supposed to be a left brace, but you can’t put that into a post here.

Deleting this will reset the window to its default position and size, in the middle half of the screen. If the above doesn’t make any sense, don’t try to find out. It is possible to seriously mess up your computer by manually altering the registry. If you have someone to hand who knows, they could maybe do it for you.

maizie_moo

Alfie -many , many thanks for your suggestions - didn't have to do the above (was a little scary amyway!). Got up this morning (all refreshed!).
First of all I went into Display properties and in settings I changed the resolution - took the slider to the left - this made all the icons huge and whilst I had that on screen, I clicked on O.E. - it opened on screen!! Even though it was huge. While Display Properties was still open I then changed the slider back to how it was, i.e. to the right and everything when back to normal size, including the still open O.E. This was a fluke, but it seems to have worked.

Have learned a lot from you guys so thank you all - also learned that hubby should not mess!!!! What I do find frustrating though is sometimes when you make a change, hoping to correct/improve a situation, you can't always "undo/take a step back". But for now, I'm happy!