ANyone have Halifax ISA?

cashbackproblems

hi

i recently opened an halifax online isa and it appears on my accounts page along with my reward current account. But when i go into the isa account and click transfer, it gives me the option to transfer from my current + nominated acc (nt sure what this is) to both of these accounts, and the isa account isnt listed. So i cant transfer money into it from current account or outside accounts!

anyone had this problem, how did they resolve it?

thanks

cashbackproblems

12tonelizzie wrote: »

Hm, I have both Hfx current and ISA (and other accounts there), and I'm getting all the options on the pull-down menus.

It doesn't matter which account you click on first. If you then click on the 'transfer' button, you go to a window with pull-down menus for both 'from' and 'to'. So have you tried going to your current a/c first, then clicking 'transfer'?

Btw a nominated a/c in my experience is a current a/c in bank X linked to a savings a/c in bank Y. You can get cash into and out of the saving a/c only from/to the nominated a/c. Did you link your Hfx ISA to an a/c in some other institution?

yes i did my hsbc one...maybe cos i only opened account last week its not been processed yet? how long did it take u?

zzzLazyDaisy

cashbackproblems wrote: »

when i go into the isa account and click transfer, it gives me the option to transfer from my current + nominated acc (nt sure what this is) to both of these accounts, and the isa account isnt listed. So i cant transfer money into it from current account or outside accounts!

I think I know what the problem is.

If you want to transfer money into the ISA account from your Halifax Current Account, you go into the current account and click transfer, and it should give you the option of transferring money into your ISA.

Does this help? (apologies if I have misunderstood)

rb10

zzzLazyDaisy wrote: »

If you want to transfer money into the ISA account from your Halifax Current Account, you go into the current account and click transfer, and it should give you the option of transferring money into your ISA.

Or even easier, just click the 'Quick Transfer' link at the top of the main screen.

The current account and ISA should both appear in the drop-down boxes. If they don't, then it probably means they haven't received the signed application form from you.

gilly_dc

rb10 wrote: »

The current account and ISA should both appear in the drop-down boxes. If they don't, then it probably means they haven't received the signed application form from you.

Also, quite often if you're funding your ISA for the first time, you have to call them up and do it over the telephone so they can make sure you're aware of the ISA terms and conditions set out, (not funding more than 1 ISA in a tax year etc).

Use this callback service http://www.halifax.co.uk/savings/savingscallback.asp so you don't have to pay for the call, and they'll be able to transfer the money for you straight away.

gilly_dc

12tonelizzie wrote: »

If the nominated a/c for your Hfx ISA is with HSBC, then in my experience you will only be able to get cash into or out of the ISA from/to the nominated HSBC a/c.

I opened my Hfx ISA with money from another Hfx a/c, so it was more straightforward.

It doesn't matter what 'nominated' account you have, you can pay the money into, and out to any account with any bank, no problem.