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What is the problem?

Trow
Trow Posts: 2,298 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
When I go to certain websites, including my webmail and google, then I get a different website coming up, of a graphic nature shall we say.

I have tried the following:

Avast
AVG
Spybot D&D
Adaware

but nothing has managed to clear it.

I am using windows ME
«1

Comments

  • Moneymaker
    Moneymaker Posts: 1,984 Forumite
    1,000 Posts Combo Breaker
    Sounds as if you might be using Internet Explorer. DON'T!

    Download Firefox, Opera or ANYTHING and use that instead.

    Also, it sounds as if you should get your PC professionally checked thoroughly for viruses, spyware, etc.

    (If you used a Mac like I do, you wouldn't get these problems). :cool:
  • irnbru_2
    irnbru_2 Posts: 1,603 Forumite
    Moneymaker wrote:
    Download Firefox, Opera or ANYTHING and use that instead.

    That won't help if the hosts file is compromised.

    Have a look here and see if it helps.
  • Trow
    Trow Posts: 2,298 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The problem is the same with IE and firefox (which we use as standard)

    I will check the hosts file when I get home - thanks for the replies.
  • Wombat
    Wombat Posts: 960 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    If nothing is found in the Hosts file, then try running HijackThis:

    http://www.majorgeeks.com/download3155.html

    Post the log on here if you need any help with it.
  • Jake'sGran
    Jake'sGran Posts: 3,269 Forumite
    I have a pop up blocker which I downloaded from the Internet and am not bothered by them now. It is Ad-aware 6 but I think the one that really works is included in my latest AOL programme.
  • Trow
    Trow Posts: 2,298 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hosts file is fine.
    Its not a pop-up jakes gran - its a page that appears instead of the page I want to view.

    This is my logfile from Hijack this - sorry, its a bit long:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.quidco.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
    O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: InstantChess - !!40D61F04-59E4-4C8D-BF6E-697AB9C21F43} - C:\WINDOWS.000\DOWNLOADED PROGRAM FILES\CHESSBAR.DLL
    O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: SSVHelper Class - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - !!8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS.000\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS.000\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS.000\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS.000\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
    O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
    O4 - HKLM\..\Run: [EPSON Stylus C44 Seri (Copy 2)] C:\WINDOWS.000\SYSTEM\E_S09IC1.EXE /P30 "EPSON Stylus C44 Seri (Copy 2)" /O5 "LPT1:" /M "Stylus C44"
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS.000\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [csunt.exe] csunt.exe
    O4 - HKLM\..\Run: [avast! Web Scanner] C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
    O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
    O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\AVAST4\ashmaisv.exe
    O4 - HKLM\..\Run: [dmhez.exe] C:\WINDOWS.000\SYSTEM\dmhez.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS.000\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS.000\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS.000\SYSTEM\ZONELABS\VSMON.EXE -service
    O4 - HKLM\..\RunServices: [avast!] C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O4 - HKCU\..\Run: [Handy Backup 4.1] C:\PROGRAM FILES\NOVOSOFT\HANDY BACKUP\hbagent.exe -logon
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
    O4 - HKCU\..\Run: [shell] "C:\WINDOWS.000\SYSTEM\ibm00001.exe"
    O4 - HKCU\..\Run: [Skype] "C:\PROGRAM FILES\SKYPE\PHONE\SKYPE.EXE" /nosplash /minimized
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Free WebSite Tools.lnk = C:\Program Files\CoffeeCup Software\CoffeeCup Free Zip Wizard\ThirtyDayTimer.exe
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJFOX000
    O9 - Extra button: Create Mobile Favorite - !!2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra button: (no name) - !!2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - !!2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL
    O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/
    O16 - DPF: !!26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/UK/install.cab
    O16 - DPF: !!40D61F04-59E4-4C8D-BF6E-697AB9C21F43} (InstantChess) - http://www.instantchess.com/applet/chessbar.cab
    O16 - DPF: !!15AF6247-8420-4A42-B78E-6BACB05985B0} (Msoftdld Control) - http://www.moneysoft.co.uk/download/msoftdld.ocx
    O16 - DPF: !!4C226336-4032-489F-9674-67E74225979B} - http://www.otxresearch.com/OTXMedia/OTXMedia.dll
    O16 - DPF: !!75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
    O16 - DPF: !!4D561B31-49A0-4E2C-8AFF-353468EC669B} (GreasyPalmInstallHelper Class) - http://www.greasypalm.co.uk/bho/update/GreasyPalm.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O16 - DPF: !!3B5E9B23-7537-4601-A9E8-FA0D956DEA16} (csauie1 Control) - http://www.couponreport.net/ftp/v3123/csauie1.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
    O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partners/wtgeneric/tradewinds/install.cab
    O16 - DPF: !!288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/zenpuzzlegarden/miniclipGameLoader.dll
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v6.cab
    O16 - DPF: !!2A510DC8-C9B5-4269-B9BA-E5B04D47D981} (CPlayFirstDDSonicControl Object) - http://www.shockwave.com/content/dinerdash/sis/DDSonic.1.0.0.92.cab
    O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://www.shockwave.com/content/cinematycoon/sis/cinematycoon.cab
    O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/ActiveX/downloadcontrol.cab
    O16 - DPF: !!87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://www.shockwave.com/content/tumblebugs/sis/axhost.cab
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.20.19/ttinst.cab
    O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} (CPlayFirstDinerDashControl Object) - http://www.bigfishgames.com/online/dinerdash/DinerDash.1.0.0.58.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
    O16 - DPF: !!1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15.cab
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 85.255.113.90,85.255.112.5
  • L400ras
    L400ras Posts: 153 Forumite
    are you using two antiviruses? - if yes, don't
    have noticed a few suspect processes;
    dmhez.exe, hidsev.exe,csunt.exe, just noticed the ibm00001.exe - google brings it up as a trojan. using taskmanager -> processes tab, end all processes i mentioned, and try google/webmail again.

    hth
    L400ras
    This is not an automated signature. I write this at the bottom of every message
  • Wombat
    Wombat Posts: 960 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I would tick these items in HijackThis and let it fix them:

    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS.000\SYSTEM\QTTASK.EXE" -atboottime

    O8 - Extra context menu item: &Search -http://edits.mywebsearch.com/toolbar...tml?p=ZJFOX000

    (See http://www.pchell.com/support/mywebsearch.shtml)

    O16 - DPF: !!4C226336-4032-489F-9674-67E74225979B} - http://www.otxresearch.com/OTXMedia/OTXMedia.dll

    (See http://research.sunbelt-software.com/threatdisplay.aspx?name=OTXMedia&threatid=39309)

    O16 - DPF: !!1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...up1.0.0.15.cab

    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 85.255.113.90,85.255.112.5

    See if that solves your problem.
  • I had this, and ran several anti virus / trojan / spyware programs to no avail. Even the trusty Sytem Restore didn't work.
    I searched (not googled as that was affected), and found a site with the answer.
    Apparently the problem is not on your computer, but is a hijack of the DNS that you are using. No, I don't understand it either.
    Here (pasted from the source) is what worked for me.

    on the computer itself, go to:
    control panel
    network connections
    right click on local area network connections
    goto properties
    dble click TCP/IP

    is the radio button click for Obtain DNS automatically?
    if yes, I don't know

    if a DNS number is specified, then get another number from your LAN administrator or ISP or change it to automatic....?

    I changed mine to automatic and everything's been OK since......
  • I am having exactly the same problem as the OP.

    It occurs on both Firefox and IE, and affects google, hotmail, autotrader and any other number of sites. The browser keeps redirecting to https://www.jpuk.com, and other !!!!!!/junk sites.

    I have tried blocking the cookie from jpuk, but it keeps installing in Firefox. I have run a HJ log and removed some stuff. My HOSTS file is fine, and I have run Spybot, AVG antivirus and antispyware both in normal and safe mode.

    Any other tips? I have also tried switching my DNS to automatic, but that hasn't worked either. Would posting the HJ log help?

    Thanks for any suggestions, (my parents are coming to visit and I'm not too keen on my dad using the computer and coming up with the "hot moms" site. Eeek!

    divorcingjack
    Self-building fund :eek:: £4259
    Savings target: 1 rainy year 10000/10000 :j

    WINS 2011: Briggs & Reilly Suitcase, Nail Polish, Book, AEGON international tennis tickets x2, 4* trip to London including Michelin Star dinner :j
This discussion has been closed.
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