LX Direct Codes II

johnnycab

Thanks for this post. I ordered a pair of shoes last night and used both codes i.e £12.95 & 10% off - which were accepted and received a confirmation.

However, as it has been mentioned in earlier posts in this thread - I checked the my credit card authorisations this morning, the £12.95 code had not been applied. I rang them up and they confirmed; that once I have taken delivery of the goods - a credit will be applied on my c/c after 14 days. It has left me wondering - why that long?

I have told them that if the above does not happen - I will NOT contact them, but take the matter straight to the c/c company. Which is exactly what I will do, as you cannot send a confirmation, then turn around and charge a completely different amount to what has been agreed i.e. a contract - regardless of the T&C's.

chompie

johnnycab wrote:

a credit will be applied on my c/c after 14 days. It has left me wondering - why that long?

I have told them that if the above does not happen - I will NOT contact them, but take the matter straight to the c/c company. Which is exactly what I will do, as you cannot send a confirmation, then turn around and charge a completely different amount to what has been agreed i.e. a contract - regardless of the T&C's.

i think it's that long because that is the length of their money back period '14 days'
so they don't want you getting the discount then returning the goods

goindoin

Lx Direct are an absolute waste of time. I placed an Internet order (first timer) and used the discount codes posted on this site, credit card was debited a couple days later. Item didn't arrive after 5 days. I rang them and they said it was out of stock. It was clearly in stock the day I placed the order and for several days after. I think they gave priority to someone else who didn't use a discount code - as been mentioned before: bad business practice! Won't be shopping there again.

chinneybigchops

Well, I got my sandles today, no pillows yet. i'm worried now though that the discount wont come off. I tried to use my debit card to pay but it wouldn't let me, so I used my credit card. Hope it will be OK.

johnnycab

chompie wrote:

i think it's that long because that is the length of their money back period '14 days'
so they don't want you getting the discount then returning the goods

Thanks for explanation.

I just received the shoes - they are new and unused. However, they are not in their original box - which does not matter too much, considering the price!

Now I have to wait and see, if they credit my card with the discount.

ronnie_2

ive already used the £10 off code myself but if someone else in my house uses it will it still be accepted or am i being too greedy

nanjo

Hi all, I used both code on saturday and got goods delivered today and have £12.95 (********) refunded on my C/C. total saving of £21.75. :beer:

very very happy indeed

johnnycab

As above the £12.95 refund, was credited to the card account today.

Great Post, Thanks!

cherylbushell

i have three accounts with lxdirect as there is 3 people in my household. i have used codes ***** for £12.95 off and ***** for £12.95 off loads of times.

i have got £126.00 worth of stuff for £22.93

heres a list of the stuff i've got:

pack of 10 briefs
another pack of 10 briefs
a pair of white pump style shoes
a playboy bag
a pair of glamour shoes size 4 (too small)
another pair of glamour shoes size 6 (much better)
a sequin scarf
and a pair of waffle pillowcases

i feel quite guilty about this but its not my fault the codes took the discount off?

so i don't think i will be doing this anymore.

MonkeyGirl

I just got £30.95 off using the 10% and the £12.95 vouchers so thankyou for the codes