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ITV win well over a month ago but still no arrival

Hi im new to all this but sarted doing competitions at the beginning of the year. I won a competition in February with ITV and although i have been in regular contact with them on the phone & my name is on their site (so its not a scam) my prizes have still not arrived :(.

Last week ITV called me to say they are looking into where my prizes are but have not heard anything since. Do i sit and wait or call them back?? Has anyone else had this problem with bigger prizes taking longer to arrive then the 28 days?

Thank You in advance for any comments..............

Comments

  • SystemFan
    SystemFan Posts: 1,103 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I got my karaoke set a week later after being told I would receive it within a month , and also a follow up courtesy call a week after it was delivered. I would call them back in your shoes. Gl
  • perc
    perc Posts: 1,040 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Took me 30 days to receive my cheque from ITV....how much did you win :)
    "Those who try to make sense of the world are divided into four categories: scientists, theologians, philosophers, and fools. Correction ... make that one category with three sub-divisions" -- Carlo Kensada
  • I had a call on Monday (11/04) about my win from ITV and received a letter on Tuesday (12/04) confirming it, I would ring them back.
  • Thankfully after writing this, this afternoon it arrived by special delivery...... phew!!!! :rotfl: I won £2600 & an iphone:D. I had the follow up call last week and the lady at ITV said they would chase it up and i will get another call from them soon to check all prizes had arrived.
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