Moorcroft Debt Recovery

Acebikerchick

You may remember a earlier post about Argos denying me another store card and then cancelling my payment protection for no reason. Angry as I was I decided to send them a £50.00 payment and carry on paying them. I did miss one months payment. I have now received a letter from Moorcroft saying that they acknowledge receipt of this but I have to pay the money to them. They have started ringing me 4 or 5 times a day. I know its them as i Googled the number, a Manchester number. I dont want to pay them and will pay Argos £50.00 a month until the debt is payed (only £400). Can anyone give me some info on how to get these off my back, a stern letter or something? Thank you in advance.

typical_blonde

This letter worked for us when we were being harassed by DLC. Don't forget to type your name rather than sign it so that they can't use your signature! Good luck

Dear Sir/Madam

Re: Reference Number XXXXXXXXX
Harassment by telephone

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

I now require all further correspondence from your company to be made in writing only.

I am of the view that your continued harassment of me by telephone puts you in breach of The Consumer Protection from Unfair Trading Regulations 2008, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Please treat this also as a formal complaint, and send me a copy of your company complaints procedure.

Be advised that any further telephone calls from your company will be recorded.

Yours faithfully,

Acebikerchick

Thats brilliant, many thanks for that..

Tixy

If Argos have sold the debt onto Moorcroft (they may have or they may not have) then you will not be able to pay Argos and would have to make an arrangement with Moorcroft.

chuckley

its a well known moorcroft scam to get more money out of u. they did the same to me with virgin mobile. i rang virgin who told me they will contact them and tell them to stop. never heard from them again.

if ur debt hasnt been sold to a DCA, continue to pay the original company and the dca will vanish.

chanz4

chuckley wrote: »

its a well known moorcroft scam to get more money out of u. they did the same to me with virgin mobile. i rang virgin who told me they will contact them and tell them to stop. never heard from them again.

if ur debt hasnt been sold to a DCA, continue to pay the original company and the dca will vanish.

not 100% true, they dont have to buy it back

Acebikerchick

Thanks guys, think i better give Argos a ring and find out...

Acebikerchick

Well i did ring Argos and sure enough they have sold it. So rang Moorcroft and got a 20% discount. So only payed back half the amount. Im very happy with the outcome. Im glad Argos sold it in a way. If they hadnt then I wouldve paid a lot more to them.

chanz4

chuckley wrote: »

its a well known moorcroft scam to get more money out of u. they did the same to me with virgin mobile. i rang virgin who told me they will contact them and tell them to stop. never heard from them again.

if ur debt hasnt been sold to a DCA, continue to pay the original company and the dca will vanish.

So was not a scam, always best to check

neil277

Acebikerchick wrote: »

You may remember a earlier post about Argos denying me another store card and then cancelling my payment protection for no reason. Angry as I was I decided to send them a £50.00 payment and carry on paying them. I did miss one months payment. I have now received a letter from Moorcroft saying that they acknowledge receipt of this but I have to pay the money to them. They have started ringing me 4 or 5 times a day. I know its them as i Googled the number, a Manchester number. I dont want to pay them and will pay Argos £50.00 a month until the debt is payed (only £400). Can anyone give me some info on how to get these off my back, a stern letter or something? Thank you in advance.

Hi
The debt has now been sold on moorcroft their is no going back, might as well keep paying moorcroft.

Thanks

Neil