What is QLBCTRL.exe

wazza

see my other post 'Can't find antivirus software' for background info.

basically a new laptop from which i have managed to remove norton. when i turn of the laptop it is trying to shut down QLBCTRL.exe in the end i have to end it to allow the laptop to turn off

what is it? how can i solve it?

IcyEars

QLBCTRL.exe is the Hewlett Packard Quick Launch Button controls (http://www.whatsrunning.net/whatsrunning/QueryProcessID.aspx?Process=6981).

I'd check and see if there is anything in the Add/Remove programs list made by HP. If there is, remove it. If it is suppsed to be there (i.e. HP laptop, try downloading a newer version of whatever HP software is on it, uninstall and re-install).

If this fails, you could try stopping it starting and seeing what effect this has (i.e. see what breaks). This would mean it shouldn't be running to stop your PC shutting down.

thomas01155

Go to Start/Run/Regedit

HKEY_USERS\.DEFAULT\Control Panel\Desktop and set the value to 1.

this will auto end any task which come up as you are shutting down

wazza

IcyEars wrote:

QLBCTRL.exe is the Hewlett Packard Quick Launch Button controls (http://www.whatsrunning.net/whatsrunning/QueryProcessID.aspx?Process=6981).

I'd check and see if there is anything in the Add/Remove programs list made by HP. If there is, remove it. If it is suppsed to be there (i.e. HP laptop, try downloading a newer version of whatever HP software is on it, uninstall and re-install).

If this fails, you could try stopping it starting and seeing what effect this has (i.e. see what breaks). This would mean it shouldn't be running to stop your PC shutting down.

i have uninstalled the hp quick launch button software and the problem disappears. but when i reinstall it the problem reappears. :-(

wazza

Just to keep you updated. It is a new laptop. So I restored it to original setting. No problems with QLBCTRL.exe . Had installed firefox2, zonealarm, spybot, spyblaster, spyguard, AVG, ccleaner and adaware. Updated windows and firefox. No problems with QLBCTRL.exe when turning off the laptop.

The problem arises after updating the antivirus etc software. After successfully updating the antivirus etc software when i turn the laptop off the problem with QLBCTRL.exe appears.

To me the antivirus etc software is more important than QLBCTRL.exe which is for the hot keys. I happy to uninstall it. Just would be nice to know the cause of the problem.

Grateful for the replies above. Thanks