Has anyone ever booked with Holidaymate?

lovebargains20

Have any of you ever booked a holiday with Holidaymate. I've found a great deal with them to Turkey this summer. But I got stung by Goldtrail last year so don't want to make the same mistake again! x

richardw

Can't see ATOL or ABTA on their website.

Alan_Bowen

Holidaymate.com is a travel agent not an operator, you will not be buying a package holiday but component parts, so the Goldtrail scenario could happen again, depending on which suppliers they choose to book on your behalf. My view would be that 'once bitten twice shy' but if you think lightening cannot strike twice, go ahead and book. The problem is no one saw Goldtrail going bust, even the agents selling them, and business isn't brilliant this year, in fact it may be worse than last year but at least with fewer people going to Egypt and Tunisia, chances are more will be going to Turkey......

webb32

recent stay at
Pineta Park De Luxe Hotel,sold by
holidaymate.
Mouldy Bread! dirty bathrooms which i had to
clean the loo as it was brown,loose railings
on balcony held on by two small screws,food
was un-eatable ,glasses re-used unwashed,rude
rep from hoildaymate he lied to us and hotel
and made us sign a disclaimer or he would not
move us,smell of sick in main bar,drunks
waking you up at 3-4 am,sticky dirty floors
from drinks and food,sick in lifts,dirty
towels,concentrate orange juice not mixed
with water from machines,dirty plates and
cups,this was not a 4 star hotel even in
turkey this whole holiday was miss sold.this
is not a 4 star stardard hotel.
we were charged £195 to be moved
.on return holidaymate did not want to know so don't trust holiday mate.

webb32

after complaints in resort and back at home holiday mate have allowed their in resort rep to steal £195 off me and £250 off my friends. the rep in resort from holiday mate was threatening and customer serive at home would not listen to my complaint so be very aware of booking with this small back street travle agent.