Tesco/Asda Pricechecker Thread - part 4

ban_bang

To Whom It May Concern


I would like to complain about the enormously unpleasant experience I had today at the customer service desk in Tesco Craigavon Extra, around 19:30 after I made my shopping and was overcharged for the 4 bottles of ARIEL EXCEL GEL WITH FEBREZE 18 WASH/667ML. I paid £4.50 for each of them at the counter however the shelf price was £3. For this reason I went to CS desk and told about the overcharge.
The CS assistant sent a colleague to get the price tag from the shelf and when she was back she gave me £3. I pointed out that I had bought 4 bottles of them not one, and she had my receipt in front of her. Then she said she has to call a duty manager because I was often seen here with overcharged items.
And then she asked me why I had bought 4 bottles? Why so many at once?
Because I do a lot of washing!?!
Let me ask you: is there a limit of items you can buy these days? It was a good price I thought therefore I bought more at once for the future. I didn’t have much money with me then, but if I had I could have bought a full trolley if I wanted. Do I have to ask Tesco permission to buy more then one?!
I was gutted at this point how she dared to tell me that I was coming here a lot with overcharged queries. It is Tesco who is misleading customers with the wrong prices. How many people were buying this item without even realising they’d been overcharged? Why should I be mistreated and interrogated by Tesco staff if I noticed Tesco’s mistake when I paid for my shopping?
So in other words what the assistant meant was that Tesco can trick you and steal your money as many times as it likes but you can come and query this once, not too often, otherwise there is a problem.
Eventually the duty manager came and asked me the same question: why did I buy 4 bottles exactly? I had to repeat all over again. I also added that I didn’t know that Tesco has a limited number of items that you are allowed to buy; apologised for coming over to CS desk so often to enquiry about the items that Tesco overcharged me again.
In these days we all try to save some money and I do check my receipt after I’ve done my shopping. And I do this thoroughly only because I and friends of mine have been overcharged a number of times.
After all this hassle and abusive behaviour from both CS assistant and the duty manager I finally got my money back but I was told that I would be watched. Is it me who did something wrong? How dare they say that to me in front of other people who stood in the queue behind me? What kind of customer service is that? I had been overcharged by Tesco, then accused of buying too much stuff as well as coming to the CS desk too often for the same reason.
I am very disappointed and upset with the way I was treated today. Therefore I will request a full apology from the CS assistant and the duty manager, because they had no right to abuse me like this and treat me like I was the villain here. Actually they should have thanked me that I came across with this issue so that they corrected the pricing and improved their reputation on labelling.

cambermam

1 x ANDREX FRESH TOILET TISSUE TUB 42 SHEETS £ 1.94 £ 1.22
1 x DOLMIO RED SAUCE FOR LASAGNE 750G £ 1.90 £ 1.00
1 x AQUAFRESH FRESH MINTY PUMPT/PASTE 100ML £ 1.98 £ 1.00
1 x DOLMIO RSTD ONION & GARLASAGNE SCE 750G £ 1.99 £ 1.00
1 x TETLEY SOFTPACK 160 TEABAGS 500G £ 3.88 £ 2.00
1 x COLGATE MAX WHT ONE SONIC POWER TOOTHBRUSH £ 6.12 £ 3.00
2 x J/WEST NO DRAIN TUNA STEAK IN BRINE 3X130G £ 6.00 N/A - dammit, i was sure they were chunks :o:o



1 x TESCO FRESH PORKLARGE LEG JOINT (1.62 kg) £ 9.69 £ 4.65
1 x T.BEEF TOP SIDE TOP RUMP SILVER SIDE JOINT MED (1.154 kg) £ 9.79 £ 4.62

cycloneuk

Tesco have put the easter eggs they had for £1 upto £2.50 today, ordered shopping last night and the price went up today, so gutted i have paid £2.50 since they are still £1 in Asda.

Cadbury Dairy Milk Caramel Egg Plus Small Eggs 177G

Cadbury Creme Eggs Egg 178G

Cadbury Dairy Milk Caramel Egg Plus Small Eggs 177G

gunsandbanjos

Mr T seems to have stopped sending me emails, but when i input my details i can print my voucher. Not so cunning plan by Mr T to catch out people not used to the system???

gemnjam

Just got results back - lamb leg not matched - says I bough 5.316kg not the 2.362kg I actually got :mad:

davygee

POSSIBLE GOOD DEAL!
Chilano Red (750ml) - £4.49T £4.98A (3 for £10A)

£6.88DTD on 3 bottles

Not bad as Chilean Red is really nice.

punkpink

Gingbeard wrote: »

I'm sure EVERY SA is giving me evils in my local store - Could be paranoia, but I try to avoid Mr.T's workers in the aisles.

My heart starts to pound as I reach that till! Anyone else get nervous? :whistle:

ALL the time! im fine walking around doing my shopping, but as soon as i start looking for a till my heart starts to beat and i could swear everyone of Mr. T's workers starts looking at me funny and ive never had any problems!! :wall::wall:

PoppyHoppy

Tried and thought they might work as they compared on mysupermarket but didn't
Possible new ones

Just in from family convoy shop yesterday
Shop 1
TOTAL £ 12.71 £ 8.12
1 x CAULDRON FOODS FALAFEL 200G £ 1.80 £ 1.62
1 x PRESIDENT EMMENTAL 250G £ 2.43 £ 2.00
1 x JACOBS TWIGLETS 6 PACK £ 1.98 £ 1.00
2 x BETTY CROCKER PANCAKE SHAKER ORIGINAL 155G £ 2.00 * £ 0.50
1 x CATHEDRAL CITY LIGHTER 350G £ 4.50 £ 3.00
1 x TESCO RED FAT RED PEPPER HOUMOUS 230G £ 1.20 N/A
1 x RED ONIONS 3 PACK £ 1.25 N/A

Shop 2 - wombled
mainly n/a but these two new ones
2 x T.FINEST* 12 CUMBERLAND CHIPOLATA 375G £ 5.00 * £ 3.86
2 x B/E SIMPLY FISH 4 100% HADDOCK & B/CRUMBS 480G £ 7.90 £ 6.00

Shop 3 - glad these are still working
TOTAL £ 13.07 £ 6.50
1 x AIRWICK REED DIFFUSER PURE SILK & ORCH £ 6.13 £ 3.00
2 x GLADE CANDLE MAGNOLIA & VANILLA

Shop 4

TOTAL £ 20.48 £ 11.42
1 x T. COTTON WOOL ROUND PADS 100'S £ 1.00 £ 1.00
1 x ARM & HAMMER ADVANCED WHITE TOOTHPASTE 75ML £ 2.48 £ 1.00
1 x HUGGIES BABY WIPES NATURAL CARE 64 £ 2.59 £ 1.00
1 x GLADE CANDLE RELAXING ZEN £ 3.47 £ 1.75
1 x L'OREAL DERMO EXAGE PERFECT CLNS MILK 200ML £ 3.94 £ 2.00
1 x LOREAL MEN 50ML PURE & MATTE MOISTURISNG GEL £ 7.00 £ 4.67

xxshazxx

gunsandbanjos wrote: »

Mr T seems to have stopped sending me emails, but when i input my details i can print my voucher. Not so cunning plan by Mr T to catch out people not used to the system???

was thinking the same think, i dont get emails either

cairnx

confirmed from yesterday!
1 x colgate plax cool mint blue mouthwash 500ml £ 2.75 £ 2.00
1 x ambre solaire lip protection stick f20 4.7ml £ 4.89 £ 1.90 (net cost -£1.09)
1 x ambre solaire light and silky spf30 200ml £ 9.99 £ 6.00

1 x tesco semi- skimmed milk 1.136ltr/2 pints £ 0.86 £ 0.86
1 x ryvita original 250g £ 0.87 £ 0.87
1 x fairy clean&carecucumber & aloe wul 433ml £ 1.53 £ 1.00
1 x frijj thick & smooth choc mintmilkshake 500ml £ 1.10 £ 0.50
4 x muller corner greek yogurt honey a/cot 150g £ 2.00 * £ 1.00
4 x muller corner greek yogurt blk chry 150g £ 2.00 * £ 1.00
1 x walls magnum white 3 pack 360ml £ 2.29 £ 1.00
2 x shredded wheat bitesize 500g £ 3.96 £ 2.00
2 x flash strong weave wipes lemon 60 pack £ 4.00 £ 2.00

1 x aquafresh fresh minty pumpt/paste 100ml £ 1.98 £ 1.00
1 x tesco finest hand trimmed rack of lamb (0.29 kg) £ 7.25 £ 2.82
1 x piz buin in sun lotion factor 30 200ml

did the piz bruin work????