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Talk Talk Home Move

Been with TT for about 15 months out of an 18 month contract so far and wish to take TT with me well I thought I had to. So rang TT and they have said that there is no line showing at the property and I will have to ring two different departments to get service at new place and sign up to another 18 month contract which I really didn't want to do.

Only managed to get a brief look around the new property and I did notice the old style phone socket on the skirting board and next to it an empty white modern socket. I was told that previous tenant didn't use landline but tenant before that did also there is a phone line connected to the shop downstairs.

So is it right that from TT point of view I will need a new line and then I have to ring the home section after arranging that bit to confirm new line receipt number to get it activated. What I would like to know is would it be cheaper to leave TT and pay a penalty but not be tied for 18 months more to them, but then who would I switch to.

Do I have to take there word for it if there is no line how would I know?

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Plug a handset in and see if there is a dial tone.
    As far as cost is concerned, the charge that BT OR make for a reconnection or a new line provision is exactly the same.
    No free lunch, and no free laptop ;)
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