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Question from a buyer in Spain (eBay)

I've had a request from someone in Spain for postage details to mainland Spain, I haven't selected the option for international/worldwide postage, is that something that can be changed when the invoice is sent or should I decline the query?

Comments

  • CouponWoman
    CouponWoman Posts: 6,065 Forumite
    If the item is easy to post, weigh it and tell them the postage costs. If its an expensive item send it insured,
    If you don't want to sell abroad make sure you have blocked foreign bidders from actually bidding. Then tell the customer, sorry, I do not ship to Spain, UK only,

    its your choice
  • liannee22
    liannee22 Posts: 230 Forumite
    ive shipped to spain before it was no trouble x
  • How would I know if I had blocked foreign bidders? The P&P details does state: Postage to: United Kingdom and doesn't give an option for other countries.

    If I did it's a large box; looks like I'd have to use International Signed For Small Packets.
  • soolin
    soolin Posts: 74,408 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    jenyking wrote: »
    How would I know if I had blocked foreign bidders? The P&P details does state: Postage to: United Kingdom and doesn't give an option for other countries.

    If I did it's a large box; looks like I'd have to use International Signed For Small Packets.

    If it is under £46 then you are covered with a simple COP for loss.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • alien1234
    alien1234 Posts: 112 Forumite
    You can go to exemption list to check which kind of buyers you have blocked. Normally if you have blocked certain buyers, they will email you and ask why? and whether they can be exempt. Postage to Spain normally ok, royalmail is quite cheap to do so,
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