who wants to refer me to hargreaves lansdown

blinko

im gonna open an account with them who would like to refer me

http://www.hargreaveslansdown.co.uk/

Paul_Varjak

Why do you want someone to refer you?

I have just signed up with Hargreaves Landsdown and I am tearing my hair out!

There are numerous problems with their website, including intermittent problems accessing secure pages. All too often the pages just 'hang' and you have to quit IE and start again!

Once the account is open you effectively have to apply for a new Hargreaves Landsdown account each time you wish to put cash into your account so that you can deal! That involves filling in three pages of information!

The only way round this is to ring and ask them to take the cash from your current account instead. In that case you may as well deal via phone as well, especially if they are funds rather shares you are buying (dealing in funds by phone is same price as Internet dealing).

Also, if you wish to sell funds and use proceeds to buy other stock, you cannot do this on the Internet - you have to use the phone!

If you select stock online to buy, it puts the name of the stock in a box that is so small (and non-scrollable) that you cannot read the name of the stock! So you do not know if you have made an error!

It's also supposed to look up your postcode and paste your address automatically - this did not work for me!

And when it asked me for my Building Society reference, it transpired three pages later that they really wanted the name on my bank account! But, by then, there was no way to correct it! So I had to start all over again!

You also have to place an order buy 5pm on one day to buy on the next day. They do not buy on the day you place the order!

All these problems means that online trading is virtually useless!

FangKat

blinko wrote:

im gonna open an account with them who would like to refer me

http://www.hargreaveslansdown.co.uk/

Don't obviously know if there was a particular reason why you wanted to go with them and in view of Paul's comments, maybe why not have a look at Comdirect - 12.50 transaction and no non-use charge or anything. I got onto them via Plumb1 so got nearly 75 quid or put another way half a dozen free transactions. I could refer you but happy for Plumb1 to do it since he did me a favour. see him on referrals maybe.

hope useful
FK

Paul_Varjak

Have spoken to Hargreaves Landsdown sine my post above and told them of my posting! This was to the manager of the Compliance department. I could immeditately here her typing away - presumambly to get onto MSE website!

She then seemed to drop the phone - presumably phone held between head & shoulders so she could type quicker!

Anyhow, she said they have won awards for their website but they are developing a new one anyway - due for release later this year!

erb

I have been with HL for years now and had good customer service from them:) .

I don't buy and sell shares but I have sold and bought funds through their web site which I have found to be as reliable as any other web site. True that if you sell funds online with them the sale proceeeds can take days to be available in order to reinvest in new funds. If you want to reinvest quickly then better to do it on the phone as a sale on day 1 can then but reinvested on day 2, once the funds closing price for day 1 sale is confirmed.

I had no problem with entering my postcode to find my address on their site.

When I have asked HL questions online I have usually had replies within 48 hours.

blinko - You don't need to be referred to open an account with them that I know of but do you know something I don't?

Paul_Varjak

erb wrote:

I have been with HL for years now and had good customer service from them:)

Good to know that their customer service is good

erb wrote:

If you want to reinvest quickly then better to do it on the phone as a sale on day 1 can then but reinvested on day 2, once the funds closing price for day 1 sale is confirmed.

Yes, they did say I could do this. But it would be nice that you could do this online. Maybe their new website will incorporate this.

erb wrote:

I had no problem with entering my postcode to find my address on their site.

Seems that there is a problem using this feature with Mozilla Firefox.

erb wrote:

blinko - You don't need to be referred to open an account with them that I know of but do you know something I don't?

Judging by a PM I got from Blinko, I think he is hoping for some referral cash!

blinko

yeah thats the basic idea comdirect give you £50 and whoever refered you £50

dont hargreaes charge 1% for phone trades

FangKat

blinko wrote:

yeah thats the basic idea comdirect give you £50 and whoever refered you £50

dont hargreaes charge 1% for phone trades

well if u want a referral and since Plumb1 does not seem tobe around will do one for you for Comdirect if you want.
PM me your first and last name plus email address.

Note this from their website though..
All they need to do is open an account and then:
make one trade worth at least £500
or
transfer an account from another broker
or
deposit some share certificates worth at least £500
by no later than 1st April 2005.

...
FK

blinko

ok anyone want to refer me to hargreaves lansdown, no thanks im already with comdirect

plumb1_2

See my offer here,helped many MSE members
http://forums.moneysavingexpert.com/showthread.html?t=235

Fangkat,i am around (lol)just hiding in the background,hope do are doing OK with your Stock selections,best of luck.

blinko

see here who wants to refer me to hargreaves lansdown