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Mytravel

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Ive been on the Mytravel website a few times today and I think I've found a flaw.

If you try to book a holiday it comes to the extras page once you've found something you want to purchase. On changing the luggage allowance from 20kg to 25 kg (which is actually cheaper) the price significantly reduces but the backet still states it includes a package holiday of flights and hotel, It then lets you purchase based on this price. By looks of things its deducted the cost of the flights from your package,

I'm just not sure where you would stand if you complete the payment section as they seem to think your paying for a full package??

Any ideas? Is this a loop hole to a really cheap holiday???

I was searching for holidays to Orlando Florida in September when I came across it

Comments

  • Let me know if anyone has any luck with this loop hole. I've contacted customer relations to see if the price would stand.
  • bcl999
    bcl999 Posts: 3,620 Forumite
    edited 9 April 2011 at 1:13PM
    slyon2005 wrote: »
    Let me know if anyone has any luck with this loop hole. I've contacted customer relations to see if the price would stand.
    I did go on to the site after reading your first post but didn't experience anything unusual when I tried to book various trips. Do tell us what they say.
  • sheenangel
    sheenangel Posts: 84 Forumite
    Just tried it and it doesn't work for me. It automatically adds 25kg for me though.
  • dmbw
    dmbw Posts: 378 Forumite
    thats the thing with loop holes though they are exactly that and you have to risk it sometimes if you want to gte a good deal. By contacting CS you only highlight the error to them and therefore they fix it (unless you're also lucky enough to get someone who doesn't really care much)
  • Ponkle22
    Ponkle22 Posts: 574 Forumite
    slyon2005 wrote: »
    I've contacted customer relations to see if the price would stand.


    Oh dear......
  • getmore4less
    getmore4less Posts: 46,882 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    The thing with loopholes to find out if they work DON'T TELL ANYONE.

    If you would be hapy with the holiday at the other price make sure you keep a copy of the price but book the loophole.

    Much better chance if no one else tries and it is not broadcast on the internet.

    If they do spot it, decide to pay up or cancell.
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