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FlyBE Rip-off

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Comments

  • Old Fred Alert
  • isplumm
    isplumm Posts: 2,218 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Just tried to pay for my flight after being told that all of their fares were "plainly" "fairly" explained... and I am lumped with an 8% fee on card payments! ...unless I have a visa electron card of course. Who owns one of these nowdays??
    I'd love yo know if there is a law preventing vendors from making card payments mandatory under these circumstances?!

    Oh, and make sure you ignore their friendly offer of advance seat selection (or be really carful to read the small print) because they WILL quietly sneak in £6 per seat selected in advance. It is not clear at all how to avoid this, but you CAN by just saying "continue". They will then warn you that you may be split up if you are travelling with another passenger. boo-hoo!

    Finally, be aware that you CAN carry handluggage of up to 10kg on board but they don't make that clear either (I needed to read the Ts&Cs for that just to be sure), so you may think that you need to tick at least the 15kg option on luggage so you can actually bring along more than the clothes you wear....

    Very disappointed!

    Hi,

    I agree with you - I use Flybe a lot, cause live 10 minutes from Southampton, but things like not making it clear that you can take hand luggage, charging a transaction fee of £9 - NOT a CC fee, as that is on top. Trying to get you to pick a seat @ £6 a go, without making it clear that you can chose NOT to pick a seat, then trying to scare you into buying a seat - which is a bit laughable when you are travelling on your own!!

    Mark
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • PZH
    PZH Posts: 1,599 Forumite
    Part of the Furniture Combo Breaker
    “That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just tried to pay for my flight after being told that all of their fares were "plainly" "fairly" explained... and I am lumped with an 8% fee on card payments! ...unless I have a visa electron card of course. Who owns one of these nowdays??
    I'd love yo know if there is a law preventing vendors from making card payments mandatory under these circumstances?!

    Oh, and make sure you ignore their friendly offer of advance seat selection (or be really carful to read the small print) because they WILL quietly sneak in £6 per seat selected in advance. It is not clear at all how to avoid this, but you CAN by just saying "continue". They will then warn you that you may be split up if you are travelling with another passenger. boo-hoo!

    Finally, be aware that you CAN carry handluggage of up to 10kg on board but they don't make that clear either (I needed to read the Ts&Cs for that just to be sure), so you may think that you need to tick at least the 15kg option on luggage so you can actually bring along more than the clothes you wear....

    Very disappointed!

    old thread resurrection
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