Rights on returning prescription glasses - please help!

moretea2003

Can anyone help me please as i've brought some glasses and my partner picked them up for me. When i got home i tried the glasses on and i don't like them at all.
I don't like how they look on and off me and when i do put them on i don't like how they sit on my nose and i can see too much around me that is not through the lenses, around the sides.
Can i get a refund as i've decided i'll just stick to my old glasses as so disappointed with new ones!

PZH

moretea2003 wrote: »

When i got home i tried the glasses on and i don't like them at all.

..Can i get a refund as i've decided i'll just stick to my old glasses as so disappointed with new ones!

Short answer is "No"

However, the shop may have a returns policy or a customer satisfaction guarantee - so why not just ask them politely.

It may also be a simple case that they need better adjusting to your face and nose?

Did you not try them on in the shop ? I'm slightly confused by your statement..

I don't like how they look on and off me...

PS: It is "Bought" and NOT "Brought" - just a pet hate of mine...

pinkshoes

Surely you chose them yourself in the shop? As they are not faulty, and made to order, you won't be able to get a refund, and have no entitlement to one.

Regarding the fitting, then why not go back to the shop and ask them to adjust them to fit your face?

Liam002

pinkshoes is right. And you should have taken more time before choosing the glasses you want.