Fraudulent Pay Pal Transaction

activist3

Just had an email from Paypal as a receipt for a payment i have apparently sent to someone. I didnt send this so it appears that someone has hacked my paypal account. Should i call the police?

shaun_from_Africa

Before you do anything else, log into your paypal account (not from any link in the e-mail), and confirm that a payment has been made. It could well be a spoof e-mail to try and get you to reveal your log in details.

If a payment has gone out, immediately change your password, and then telephone paypal and inform them about it.

activist3

shaun_from_Africa wrote: »

Before you do anything else, log into your paypal account (not from any link in the e-mail), and confirm that a payment has been made. It could well be a spoof e-mail to try and get you to reveal your log in details.

If a payment has gone out, immediately change your password, and then telephone paypal and inform them about it.

It is definately done. I have changed password but Paypal dont have a uk phone number that is open. I have cancelled the card with the bank but they said it will take 10 days to investigate :mad:

shaun_from_Africa

You can call the Paypal office in Dublin.
Depending on the telephone provider you have, it might not bee very expensive.


If you prefer, you can call the Dublin Help Centre directly on 00353 1 436 9004. Please be aware that this is an international phone number. (International calling rates apply.)
Our opening hours are:
8.00 a.m. to 10.00 p.m. Monday to Friday
8.00 a.m. to 9.00 p.m. Saturday
9.00 a.m. to 9.00 p.m. Sunday.

activist3

shaun_from_Africa wrote: »

You can call the Paypal office in Dublin.
Depending on the telephone provider you have, it might not bee very expensive.


If you prefer, you can call the Dublin Help Centre directly on 00353 1 436 9004. Please be aware that this is an international phone number. (International calling rates apply.)
Our opening hours are:
8.00 a.m. to 10.00 p.m. Monday to Friday
8.00 a.m. to 9.00 p.m. Saturday
9.00 a.m. to 9.00 p.m. Sunday.

Im trying to work out how much this will cost from an orange mobile

pimento

Are you able to log into your PayPal account or has the password been changed?

activist3

pimento wrote: »

Are you able to log into your PayPal account or has the password been changed?

I have logged in and changed the password and reported it there but it takes 10 days

suited-aces

same as landline if you call 020 8605 3000 and select option one (from http://www.saynoto0870.com/companysearch.php)