AAAARRRRGGGHHH! leak in new bathroom! What should I do?!

Canucklehead

Looks like I was wrong then?!

All pan outlets are a standard height from the floor.
The waste from the loo should NOT leak under any circumstances. 'Plumber' has probably used a straight pan connector and is so P****d it leaked. Offset pan connectors are available to overcome this problem if moving the pipe is too much trouble.
Get your man to check for any other possible problems, could be something else lurking!!

Corgi Guy.

fairylights_2

He did use an offset connector, that's what I think he thought would solve the problem when he realised it wasn't the right height!

Man tomorrow can have a look and see if he can work out what's going on ... curiouser and curiouser. Wonder if Direct Line would be willing to shell out for a new loo ....

jonejayc

get your plumber to use a flexible pan connector, problem sorted

HugoSP

jonejayc wrote:

get your plumber to use a flexible pan connector, problem sorted

If the outlet from the pan is lower than is should be then that is the problem. The fitter should not have fitted it but alerted the householder to the problem and presented certaim options.

Using a flexable pan connector won't make SH 1 T flow upwards!

fairylights_2

HugoSP wrote:

The fitter should not have fitted it but alerted the householder to the problem and presented certain options.

That's what I'm figuring - what options should we/do we have? We live on a wimpey estate, we can't be the only ones with a waste pipe at the height ours is - do we just measure the gap from floor to waste and then go shopping for a new loo which is tall enough? Is is that straightforward - at least to sort the loo issue before we get to thinking about the floor damage ...

Canucklehead

The only thing I am sure of is that it shouldn't have leaked!!
Meanwhile have a look here.....
See how you loo measures up.

http://www.thebluebook.co.uk/dynamic/section_index.asp?digits=5:1:0

Corgi Guy.

fairylights_2

The waste outflow from the loo is about 16cm, where the pipe from the wall is at 19cm (working from the centre as those diagrams suggest).

Flooring man says new boards across the floor, underlay then laminate should bring the floor up by about 1in (really?!) so that should make it all ok. Should we give up and get a new loo first so we know it will be?

So hassled by all of this ... now I remember the good points of renting!

plumb1_2

fairylights wrote:

The waste outflow from the loo is about 16cm, where the pipe from the wall is at 19cm (working from the centre as those diagrams suggest).

Flooring man says new boards across the floor, underlay then laminate should bring the floor up by about 1in (really?!) so that should make it all ok. Should we give up and get a new loo first so we know it will be?

So hassled by all of this ... now I remember the good points of renting!

Toilet pan outlets can range from 155mm-195mm, so you can change the toilet to 1 suitable.

If you are going to raise the floor, could have problems getting to any pipes in the future, and if you have a sink and pedistal that will have to be raised also.
Has you plumber checked the fall of the soilpipe coming through the wall, maybe this can be lowered and still have a fall.

fairylights_2

soilpipe is already horizontal. What gets me is that we won't be able to now swop the loo as it's been plumbed in, so we have to fork out for a new one, where if he'd said it was too low before it went in, we could have swopped it for one the right height. You live and learn, I suppose, but i don't half feel like a mug.

A flexible pan connector probably won't help because sh*te won't flow upwards to get to the soil pipe. Sigh ...