nPower huge increase

PartTimeLegend_2

Hi everyone,

I live in a one bedroom city apartment (imagine a shoe box, only smaller).

I have energy saving bulbs, one of those remote control powered things to turn my TV off and constantly turn things off when not using them to save the planet (and me).

I started with nPower about 9 months ago on a £12 pcm tariff, then I received a letter stating my DD was now set to £80! This is a massive jump up from where I was.

I have an nPower issued electricity monitor, that measures my average consumption as 7kwh per day.

I called up and corrected the readings, as apparently they estimated my bill. They said the £80 was a mistake, and would correct it.
They have of course taken £80 from my account, and when emailed apologised and said the new payment is £64.

My question to you is; does this seem a reasonable price to you?

Swipe

If you are only consistently averaging 7kWh a day you should be paying around £25 or so a month and certainly no more than £35.

HappyMJ

If you use 7kWh per day and paid £12 per month and it was accurate you'd be on a fantastic unit rate of 5.6p/kWh. £25-£30 per month is closer. They would have upped it more than that to slowly pay off any arrears that have accrued over the last 9 months to be paid over the next 3 months. It will eventually settle down to somewhere between £25 and £30 per month.

PartTimeLegend_2

I always knew £12 was incorrect. It's my first home, so I figured go with it till they correct it.
I never expected such a correction would be this large.

If it's likely to be a few months, I can live with it.

HappyMJ

PartTimeLegend wrote: »

I always knew £12 was incorrect. It's my first home, so I figured go with it till they correct it.
I never expected such a correction would be this large.

If it's likely to be a few months, I can live with it.

It won't be automatic though. They won't correct it. You need to ring them after 3 months.