Specsavers: should I look at no win no fee?

Hintza

Povuk wrote: »

I saw a different optician who examined very closely, did dilation, took photos but saw nothing. She referred me to the hospital to try to get to the bottom.

What more do you want from them?

What is a disturbed cornea?

Hintza

OK I'll answer my own question with the relevant bits highlighted:-


Corneal oedema (swelling), like neovascularisation, related to insufficient oxygen to the cornea. Improperly used extended wear lenses are the most likely cause. If detected early and remedial action taken, the cornea will most likely without complications.

There are often no symptoms. In some cases, wearer may experience hazy vision, haloes around lights and pain upon removal of the lenses . Allowing the condition to continue can cause breaks on the corneal surface and lead to corneal infection and permanent scarring of the cornea.
Prevention is the best treatment. Regular follow-up examinations can detect oxygen deprivation and microscopic cornea changes before they become problematic. Replacing contact lenses as recommended and refrain from over-night lens wear is necessary to maintain normal eye health.

Freddie_Snowbits

Povuk wrote: »

I would like to gain some opinion to what I should do about problems that I have got with Specsavers.!

I had a contact lense check at the end of January and was told that my eyes were ok, but I was ready for a sight test and booked in for a exam on 15th Feb.

I note you or your complainant wears contact lenses. Freddie tried these items once, a few years back. 25, and after two bouts of Conjunctatlitis, gave up.

Povuk wrote: »

I was ready for a sight test and booked in for a exam on 15th Feb. On the 14th I started with blurred vision (similar to migraine) I reported this the next day however nothing was spotted.

Quite normal I suspect, I get mine done at regular intervals

Povuk wrote: »

On the 14th I started with blurred vision (similar to migraine) I reported this the next day however nothing was spotted.

Noted

Povuk wrote: »

Two weeks later and no improvement, I saw a different optician who examined very closely, did dilation, took photos but saw nothing.

Noted

Povuk wrote: »

She referred me to the hospital to try to get to the bottom. The doctor looked at my eye and questioned why we were there, after doing dilation he diognoised that I had a 'disturbed cornea' and recommended that I got drops from my GP, and stop wearing lenses.

So you were referred to a special, who found something, but accepted that you stop wearing the Contact lenses and referred you back to your GP.

Povuk wrote: »

This leads me to question why my Specsavers with their powerful magnifier's and other equipment did not spot it. Three weeks on and whilst some of the vision problems have improved they have not gone yet.!
I called my Specsavers after my hospital appointment to stop my direct debit and say that I was not happy, in the hope of an apology, nothing, just rudeness. I haven't even had a courtesy call to ask for feedback.!

Perchance my remarks about giving up Contact Lenses after a bout of Conjunctivitis

Freddie_Snowbits wrote: »

Freddie tried these items once, a few years back. 25, and after two bouts of Conjunctatlitis, gave up.

I suspect that although you had a migraine on 14th February, the use of the contact lenses after this led to a mild infection of Conjunctivitis. Why you did not go back to your own optician later when you eye got inflamed, is your choice.

As for a claim, for what. It is pretty common when using Contact lenses that any disturbance in the aye can lead to infection and other things to go wrong. That is why Freddie wears specs.

Povuk wrote: »

My question is would I have enough grounds to seek further advice from a no win no fee lawyer?

Many thanks

Andrew

Yes, but what do you want. The first will just give a record of their examination, the second probably should have given you eye drops. The specialist sent you packing back to your doctor and eye drops.

As for migraine, when a attack approaches, do as Freddie, go in to a same contrasting shaded area, have a galss of water and stare at the floow for 10 to 15 minutes. Migraine gone. I hae done this for 30 bloody years.








For completeness.

Povuk wrote: »

I would like to gain some opinion to what I should do about problems that I have got with Specsavers.!

I had a contact lense check at the end of January and was told that my eyes were ok, but I was ready for a sight test and booked in for a exam on 15th Feb. On the 14th I started with blurred vision (similar to migraine) I reported this the next day however nothing was spotted. Two weeks later and no improvement, I saw a different optician who examined very closely, did dilation, took photos but saw nothing. She referred me to the hospital to try to get to the bottom. The doctor looked at my eye and questioned why we were there, after doing dilation he diognoised that I had a 'disturbed cornea' and recommended that I got drops from my GP, and stop wearing lenses. Talking with my GP later in the day I explained what had been said, he looked himself and said yes he could see it, now that he knew what to look for, but would need a stronger magnifier. This leads me to question why my Specsavers with their powerful magnifier's and other equipment did not spot it. Three weeks on and whilst some of the vision problems have improved they have not gone yet.!
I called my Specsavers after my hospital appointment to stop my direct debit and say that I was not happy, in the hope of an apology, nothing, just rudeness. I haven't even had a courtesy call to ask for feedback.!
My question is would I have enough grounds to seek further advice from a no win no fee lawyer?

Many thanks

Andrew