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Car rental cancellation charges

Hi,
I booked a rental car through Opodo for the end of December. They now tell me that it will cost a £20 admin fee to cancel, plus another £20 admin / cancellation fee for Hertz who are the rental company. Is that legal? Do the same rules apply as for excessive bank charges?

Comments

  • I got hit with the same charge by Opodo back in July and I was not happy about it. After doing a bit of research it seems that is it's the norm for a lot of car hire companies.

    Always worth checking these sort of things before booking a car.
  • lynn44
    lynn44 Posts: 1,096 Forumite
    Part of the Furniture Photogenic Combo Breaker
    I would ring hertz direct 08075996699 just ask them if they charge cancellation fee ??? you are cancelling well in advance...
    I would love to be a Travel Agent :j
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