BT Anytime vs BT Business Phine Line or BT Feature Line

cjayd

Hi
I need a second line for a home office.
Is there any reason that BT's 'home packages' could not be used.
BT Unlimited Anytime runs to £5 per month, unlimited calls plus £10 per month line rental - and these appear to include VAT

a BT Business line, though is 14,97 (ex VAT) with only 500 minutes of calls.

Is there something in the small print I may have missed.

First post, but a long time reader of MSE

Mark_In_Hampshire

I think the way it works is that it's assumed that if you supply a residential user with free calls then since they'll probably be at work half the time it's fairly unlikely to be "abused", if that's the right word. Perhaps "taken advantage of" would be better.

So if you have a residential line you're using for business with non stop calls, that could perhaps be spotted. Probably unlikely.

However business lines should have an SLA. How would your business cope if the line died, you weren't getting any calls, and it took 6 weeks to sort out?

iniltous

Doesnt the reidential anytime calls package include some sort of fair usage policy, plus if you run a business on a residential line and lose business due to a fault, any demand for compensation due to lost business will not be met...