New car ordered, can I cancel?

Kilty_2

Ahh - I dealt with a similar Skoda dealer who hardly had any used cars in stock due to the size of their site, often wondered if they sold a lot more new cars than used. Their service was impeccable too (I bought a used Astra from them)

smitchy73

Phone Skoda customer services, you can ask for a consignment number from your dealer, then get customer services on the phone to find out a build date, I had an 11 week wait for a VW golf last year and dealer didn't update me at all until I pressed, but from build to delivery was only 2-3 weeks, it's just getting the build week thats the worst bit. It can also depend on other things like if you ordered extra's as well, I know some others who waited on golf's couldn't get muti function steering wheels for 3 months!
Best thing is to speak first to the dealer, if you're needing a car for that particular time, they may give you a loan car, I know VW and a couple of other manufacturer's are giving a free loan car to customers having to wait longer than the initial estimate of about 11/12 weeks.

johnfarquhar74

smitchy73 wrote: »

Phone Skoda customer services,,,,,,

Alas no need, been told by dealer that a provisional build date is August, but by their tone I could tell it was going to be longer.
No car, IMO, is worth a 6+month wait. Dealer has agreed a full refund of the £200 deposit so no harm done.
Thanks for all the advice!

cyclonebri1

johnfarquhar74 wrote: »

Alas no need, been told by dealer that a provisional build date is August, but by their tone I could tell it was going to be longer.
No car, IMO, is worth a 6+month wait. Dealer has agreed a full refund of the £200 deposit so no harm done.
Thanks for all the advice!

Probably a better deal for them to have a very satisfied customer than someone sounding off about a lost deposit for a car that never arrived.

Common sense evidently can prevail, :T:T to the dealer.