Carpet Right cancellation

sjbrun

barker12774 wrote: »

Carpet right are a nightmare to deal with, i bought two carpets a few years back, total cost was approx £350 and i paid cash, they were not special order, just standard off the roll, anyway i paid and left, we popped in to b&q and seen laminate flooring on offer so we decided to change our plans and went back to carpet right to get a refund, this was only around 1 hour later!

They dont do refunds through the store we were told, we would need to write to the head office and they would issue a cheque, took 2 weeks to get money back and i would never use them again, anyone using them should read all the small print and be 100% sure of measurements and choice.

Your not intilted to refund if you just change your mind like you did. You should really be thankful they did. Some shops wont even give a refund if you come back two mins later never mind an hour later.