A nursery charges for closed days (staff training and Bank holidays)!!!

koolcat99

I knew before putting my son in that bank holidays you had to pay and not go in, staff training days also. Unfortunately both of us have to work bank holidays, neither of us get paid extra for doing so.

I worked out it was going to be 10 Mondays a year that I would have to find alternative childcare and also pay the nursery. I was lucky enough that a family member agreed to take him on a Monday. He goes Tuesday - Friday to nursery. I suppose if everyone was able to do this then the nursery would be closed on a Monday altogether, however most people seem to accept it or have no choice but to accept it.

I think that the fact that they dont build it in to the fees as a whole is a bit ubsurd, so someone putting their child in only on a Monday is paying nearly double per hour over the year than someone putting their child in only on a Tuesday. If I were to have no "free" childcare on a Monday it seriously wouldnt be worth my while working on a Monday at all.

fluffnutter

If you don't like the nursery's conditions, look after your own child. Then you get to make all the rules up yourself. Problem solved.

halibut2209

Thinking about it, I find it a little "disturbing" that children are being used as elements of a contract.

aheaton46

halibut2209 wrote: »

Thinking about it, I find it a little "disturbing" that children are being used as elements of a contract.

Exactly how would you have a contract for the care of a child, without mentioning the child?

halibut2209

I certainly wouldn't "force" the parents into sending them somewhere they are not happy with. Pay for the services you get, not those you don't. It all seems somewhat draconian to me.

Kaz2008

My daughter goes to nursery full time Monday-Friday whilst we are both at work. Our nursery don't charge for Bank Holidays, staff training days or when they closed because of the snow. When we go on holiday or our daughter is ill we get 50% reduction in the fees. I wouldnt be happy about paying for Bank Holidays either, I moaned at having to pay 50% reduction when we went on holiday.

Our nursery is a Sure-Start funded Childrens Centre but run by the local council and they always have a waiting list for places, now I know why. If private nurseries are charging like this!!

Also, we get billed monthly but charged for that month only. So for Feb we got charged for the days our daughter attended from 1st-28th Feb. Can't understand why they can't bill you for what sessions you have used?

dpriddey

nurserys have to pay their staff for bank holidays, so the customer has to foot this bill. If you want to get this changed lobby the government to stop bank holidays.

would u expect the staff to be open and work on christmas day? enough said.

when u buy your monthly railcard or bus pass do u ask for the money back because u dont use the train or bus ?

Waffle_On

dpriddey wrote: »

nurserys have to pay their staff for bank holidays, so the customer has to foot this bill. If you want to get this changed lobby the government to stop bank holidays.

would u expect the staff to be open and work on christmas day? enough said.

when u buy your monthly railcard or bus pass do u ask for the money back because u dont use the train or bus ?

From what I've read, no-one has an issue with the staff being paid for bank holidays - only the unfair way that the cost of doing so is passed onto the customer.

And yes, if I was expected to pay in full for a service on Christmas Day, then I would expect that service to be available.

I'm afraid your analogy of a railcard doesn't really support your argument. I wouldn't generally expect a refund on a railcard if I chose not to use their service (although in some circumstances it is possible). However, if the service was not provided - either delayed or cancelled, I would be entitled to - and expect - a full or partial refund.

arcon5

apples1 wrote: »

People who buy a sandwich from a cafe on a Monday don't pay more than those who buy one on a tuesday. The costs should ALL be worked out by the owner and incorporated into the hourly (or daily) rate they charge everyone. Quite ridiculous that you lose out because your child is booked in on Mondays!

Pubs = happy hours/£1 night
Whetherspoon = steak/curry/ect club between certain hours
Rileys snooker hall = cheaper during the day
Cafes/chip shops =lunchtime specials

Trinitrotoluene

A better analogy would be this. You get Milk delivered by a milkman on a Monday, Wednesday and Friday. The milkman charges you for each delivery, but on Bank Holiday's he has the day off. He still charges you but you don't get any Milk; utterly ridiculous. The fair way to do this is to factor the cost of training and paying staff for bank holidays into the service price that you charge the client. They of course don't do this because they want to keep fees "appearing" low while screwing you over in different ways.