help with horrendous gas bill!!

spiro

It is not the agents responsibility to tell the gas/elec supplier that you have moved in its YOU. The supplier wont set up a bill in the name of Mr A Smith, anyaddress on the say so oif the third party. On the day you moved in you should have phoned then and provided a meter reading taken on that day.

spiro

jaybighitter wrote: »

arithmetic is correct mate you have to multiply 1022 by 0.38 to give it you in pounds.

it says on bill each unit is 3.688p.......why do they make these things so hard to understand????

so basically im stuck and im gonna have to fork it out!!!

brill!

If your maths is that good I dread to think what will happen with any budgetting. I'd happily take £380 from you for 1000 items at 3.8 pence each, my profit margin would be astronomical. :beer:

Faber_2

Right, here's the deal:

a supplier will open your account to the same reading as the previous account closed to. Have a close look at your bill. Is there an 'e' or 'm' next to this initial reading? This could be because the previous tenants did not provide a meter reading when they moved out so it had to be estimated/manually estimated. In my experience it is unlikely that the letting agents provided the details. They usually leave it to the tenants HOWEVER good letting agents do a 'check-out' report so they should have recorded a reading from the day or a few days after the tenants before moved out, so this can be checked. No problem.

I would suspect that because it's 'the occupier' it was the previous tenant who advised they were moving out, so a new account was opened in 'the occupier' as they did not have a clue what your name would be. You can't close an account without making a new one if that makes sense.

Mattcanary - there is no reason to think this is not the OP's bill. The OP is not disputing the dates for the bill.

Here's my advice, from an industry insider.

Call EDF energy. Ask them what the final reading on your account is. Is it a manual estimate (mest) from your new supplier? Did you provide your new supplier with any meter readings prior to going over to them? If not, or sometimes even if you did, they will estimate your initial reading with them. This initial reading will be the reading EDF use to close your account.

It might simply be a case of raising a 'disputed read'.

In this case, EDF can use two accurate readings from your meter (usually one from the past and one from today) to more accurately work out what the final reading on the account should be, this will usually reduce your bill but does take a while to resolve as they will have to send this information (they send a 'proposal reading') to your new supplier for approval. Usually I would warn that this can cost you with your new supplier because you may need to be rebilled as, if agreed, their initial read will change to be the same as the re-calculated closing read on your EDF account but for you I don't think this will happen as I don't imagine you've been billed by Npower yet?

Hope this helps .