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motivating estate agents

Has anyone got any tips how to motivate estate agents regarding the sale of my house

I have changed the comatosed agents to a more pro active and hopefully more interested agent

We have had problems with them not returning phone calls and just being disinterested and too laid back and when we speak to them on the phone they seem unintrested, yet when you first speak with them about going on their books they are keen as mustard.
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Comments

  • googler
    googler Posts: 16,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Are you still speaking with the same person who came to your house for the valuation, or have they handed over to an admin or negotiator at the office?
  • sonastin
    sonastin Posts: 3,210 Forumite
    In my experience, they put their best salesman into the job of signing up new instructions and everyone else just works on the minor task of selling houses! If they put a fraction of the effort into selling the houses as they put into selling their services, house sales would rocket.

    Sadly, I can't help with your question. I moved from the "if we are the only agents in the area with houses to sell, someone will have to buy something from us" agent to a lovely little local independent agent. I was only with them a few weeks before they had me a buyer - they didn't give me time to get p'd off or need to incentivise them.
  • Act in haste, repent at leisure.

    dunstonh wrote:
    Its a serious financial transaction and one of the biggest things you will ever buy. So, stop treating it like buying an ipod.
  • megzmam
    megzmam Posts: 165 Forumite
    i think googler and sonastin might be right when we put our house on market the salesman gave us a load of patter as they do and then he disappeared off face of earth only for office staff to deal with everything bearing in mind at the EA we are using everyone seems to work part-time and when you ring the person you want to talk to is always on a day off!!!
    then again ours has been sold (at the minute. . . maybe a different story come tomorrow!!)
  • JQ.
    JQ. Posts: 1,919 Forumite
    Go into the office and tell them whoever gets sells your house first for £x gets 24 bottels of nice Laithwaites wine (£150), if they sell it for £x + 10% you'll hire them a Porsche for the day (£250). Sell it for £x + 15% they'll get a Porsche for the weekend (£750).

    I have absolutley no idea if the above is legal and it very much depends on the value of the house, but if +15% adds £15,000 to the price achieved, then £750 to hire a Porsche is a drop in the ocean.

    I'm sure other people could come up with better suggestions, that's just what sprung into my head.

    Also, I would have done the above when agreeing the original base fee, as I would use the above to reduce the base fee as much as possible. It might get expensive if doing the above on top of a high base fee.
  • julie88_2
    julie88_2 Posts: 87 Forumite
    CloudCuckooLand

    that offer died a death never heard any more.
  • Shame. Should have gone back with a counter-offer at the time. Buyers don't like unresponsive vendors. Its hard enough guessing where to pitch offers. If you don't give them a hint that you are prepared to move on price, how would they work out that £20k is up for grabs ?

    Perhaps your EA is/was tired of vendors saying a straightfoward "no" to offers, without flexibility.
    Act in haste, repent at leisure.

    dunstonh wrote:
    Its a serious financial transaction and one of the biggest things you will ever buy. So, stop treating it like buying an ipod.
  • Mallotum_X
    Mallotum_X Posts: 2,591 Forumite
    Part of the Furniture Combo Breaker
    julie88 wrote: »
    Has anyone got any tips how to motivate estate agents regarding the sale of my house

    I have changed the comatosed agents to a more pro active and hopefully more interested agent

    We have had problems with them not returning phone calls and just being disinterested and too laid back and when we speak to them on the phone they seem unintrested, yet when you first speak with them about going on their books they are keen as mustard.

    Perhaps offering to pay a commission for selling the house might do it...

    Oh hang on :)
  • I am a bit estate agent obsessed at the moment as I am about to put my house on the market & am wondering about the housenetwork website.... does anyone have any experience??
  • claire70
    claire70 Posts: 20 Forumite
    We're currently considering sacking our agents, as we're about to come to the end of our sole-agency 3 month deal. They are actually really nice, and as estate agents go they seem to be fairly good guys, and we've had a decent number of viewings, plus three stupid offers (see other threads for the story on that...). But no half-way realistic offers.

    So we're torn - we feel bad about sacking them, as it's not really their fault if the buyers out there at the moment are playing hard to get. On the other hand, we wonder if another agent might be able to swing something that they can't. Not sure how that other agent would do it, but there you go.

    If anyone has any opinions on whether we should change, please let me know!
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