Help, how do I cancel my contract for conveyancing services with Countrywide Services

Mygeemoohead_2

Hi, Ive foolishly signed up with this company who came "highly recommended" by my estate agents to use when selling my house:embarasse:sad:, reading the small print its going to cost me £700 more than my local soliciters (Ive rung 3).
Iam still within the 7 days cooling off period as stated on my contract but I cant find a number to contact them on for this, or do I need to put it in writing, Ive f£££ed up, please please help me somone.

DVardysShadow

For goodness sake! You don't rely on the phone to cancel a contract of this nature. You write! And keep copies. And get a Certificate of Posting. And keep that.

Mygeemoohead_2

Any Idea of who I should write to or what I should write?, I feel such a pr%ck.

GMS

If you have read the small print and decided to pull out then surely the person who wrote the letter to you would be the one to reply to?

Pick up the phone to the estate agents if it comes to it.

Niowrtt

You should have had their contact details in your memo of sale/purchase - else ask the estate agents as GMS says. All you need to do is state that you do not wish to use their services, and make sure the estate agent has your real solicitor's details.

The agents will be a Countrywide franchise/subsidiary, hence why they recommend their own conveyancers. They'll also try to sell you numerous other things which you'll be able to get cheaper and likely with less hassle elsewhere.

Out of that £700 extra, you'll find approximately £500 is in direct kickbacks to the estate agent. This would be revealed in the paperwork they will prepare for you, but I suggest you don't let it get that far.

jaffs

Dont worry you're not the only one, i stupidly went with my estate agents recommendation, dont really know how it happened, rang up to put an offer in and before i knew it i was using their recommended solicitors (read call centre).

Have you actually signed anything? in my case i agreed to use them, and ended up paying the estate agents for something (no idea what, yes i know stupid!), when the pack came to sign telling me how much it was going to cost and who would be dealing with the case i saw sense, got in touch with a local firm, the price is pretty much the same, but the estate agents solicitor had lots of small print saying they may need to charge for this and that extra (couple of hundred here, £20 there...) i rang the estate agent to tell them i wanted to change, they tried to tell me i couldn't and it actually took several phone calls and some harsh words but they finally agreed that i could, although i lost the money i paid the estate agent, in my mind a small price to pay for my own stupidity. Have gone with my own choice of solicitor who are on the ball, chasing things always in touch.

As i hadn't signed anything i hadn't committed myself so if you are the same just ring up the estate agent and tell them you have changed your mind. If you have signed then you are probably better of speaking to whoever is suppossed to be acting for you. As far as i know you can change solicitor whenever you want, it may delay the transaction, and could cost you for the work already done, but if you arent happy and the cost is relatively small it is probably worth it for peace of mind.

Good luck and dont stand for any rubbish!;)

G_M

If in doubt, cover all options!
Phone whatever number you can find to cancel. Use Google if necessary to find contact phone number.

But as DVardy syas, ALWAYS follow up in writing. What address is on the documentation? Write there, to the named person on the contract.
AND send a copy to their Senior Partner at the Head Office address.

Far better to send several letters, than just one which goes to the wrong address or they claim not to receive.

Dear Sirs, (MR X),
Ref (address of property being bought)

In accordance with your terms and conditions, I am writing within the 7 day 'cooling off' period (Section 3 part b /whatever) to confirm my telephone conversation today with Mr Y cancelling my instructions for you to act for me in the purchase of the above property.

Yours sincerely

Job Done!

Mygeemoohead_2

jaffs wrote: »

Dont worry you're not the only one, i stupidly went with my estate agents recommendation, dont really know how it happened, rang up to put an offer in and before i knew it i was using their recommended solicitors (read call centre).

Have you actually signed anything? in my case i agreed to use them, and ended up paying the estate agents for something (no idea what, yes i know stupid!), when the pack came to sign telling me how much it was going to cost and who would be dealing with the case i saw sense, got in touch with a local firm, the price is pretty much the same, but the estate agents solicitor had lots of small print saying they may need to charge for this and that extra (couple of hundred here, £20 there...) i rang the estate agent to tell them i wanted to change, they tried to tell me i couldn't and it actually took several phone calls and some harsh words but they finally agreed that i could, although i lost the money i paid the estate agent, in my mind a small price to pay for my own stupidity. Have gone with my own choice of solicitor who are on the ball, chasing things always in touch.

As i hadn't signed anything i hadn't committed myself so if you are the same just ring up the estate agent and tell them you have changed your mind. If you have signed then you are probably better of speaking to whoever is suppossed to be acting for you. As far as i know you can change solicitor whenever you want, it may delay the transaction, and could cost you for the work already done, but if you arent happy and the cost is relatively small it is probably worth it for peace of mind.

Good luck and dont stand for any rubbish!;)

My situation to a "T", but Ive actually sighned a form:o, but it states on the for Ive got 7 days to cancel.

Mygeemoohead_2

G_M wrote: »

If in doubt, cover all options!
Phone whatever number you can find to cancel. Use Google if necessary to find contact phone number.

But as DVardy syas, ALWAYS follow up in writing. What address is on the documentation? Write there, to the named person on the contract.
AND send a copy to their Senior Partner at the Head Office address.

Far better to send several letters, than just one which goes to the wrong address or they claim not to receive.

Dear Sirs, (MR X),
Ref (address of property being bought)

In accordance with your terms and conditions, I am writing within the 7 day 'cooling off' period (Section 3 part b /whatever) to confirm my telephone conversation today with Mr Y cancelling my instructions for you to act for me in the purchase of the above property.

Yours sincerely

Job Done!

Cheers GM my wifes just done this for me.