Epson Stylus problem

Skymist

I have just done a clean install of Windows XP for a friend ( after DBANing the laptop first), on a Toshiba Satalite, and all is well. Another friend has given her an Epson Stylus DX4400 (or it may be DX4450), minus the set-up disk.

Anyway I downloaded the drivers from the Epson esupport site, but when trying to install them, a rather intimidating window from Microsoft opened, saying that if installation was continued, it might damage the PC, if not now, then at a later date, and it therefore recommended that installation should be stopped immeditely!!! I've never encountered a message like this before.

Just to add, the Hardware Wizard was unable to independantly find and download the drivers from the internet, which is why I went to the Epson website.

I would be very grateful for any help or suggestions. TIA

Skymist

santer_2

Is it a box with continue anyway as an option?

You can check with their live chat

http://www.epson.co.uk/Contact-Us

Skymist

Hi Santer....yes it is!! But, as I said, I've never encounterd this box before, and didn't want to continue in case it caused any damage, entailing me having to do another XP install.

Thanks for the link...I'll use it when I next see her and use her laptop.

S

santer_2

Time Details 03/29/2011 03:54:28PM System: "Thank you for connecting to Epson’s chat service." 03/29/2011 03:54:29PM Session Started with Agent 03/29/2011


Santer: "A friend is using XP and got a warning box about installing the driver for a DX4400. It has the option to continue anyway, is it safe to do so?"


03:55:19PM Agent "It is safe to click on the 'Continue anyway' button during the install, this is a standard message generated by Microsoft in Windows XP"



03/29/2011 03:55:32PM Agent "Its quite normal and the software will install fine"



03/29/2011 03:55:40PM Santer: "Thank You"

Skymist

Thank you soo much for taking the time and trouble Santer to sort this out for me!!! :beer:

I'll now have one very happy girlfriend with a working laptop AND printer:j

S