Do Santander have any close-account silly clauses?

Nine_Lives

I know you can't take less than £30 from within a branch
I think the gf mentioned her work mate kicked off with Santander in branch over various issues & had enough so said that she'd be closing the account & i'm fairly sure they said there'd be a charge.

Just wanting to double check this, as i'd empty the account via bank transfers if so.

It all hinges on whether they want to play nice (re: my other thread). If not then the money is coming out & sod the rates.

Dr_Cuckoo3

They press some buttons on the computer - wait 10 minutes - confirm account is closed and give you cash or a cheque

No fee when I closed a former B&B and A&L account - I still have 2 accounts with them

Balance was less than £30 in each case and no fee

Nine_Lives

Thanks. I wonder why the gf's workmate got issued with a charge then. Probably a Santander employee not knowing what they were doing. Rare i know.

Well, let's see then. I'll either be a happy chappy tomorrow, or i'll be making an appointment to shut down everything i have to do with Santander.

scottishblondie

There is no charge to close an account - perhaps the workmate had outstanding fees that would have to be cleared in order to close the account?

pmduk

I suspect they're getting pretty experienced at closing accounts.