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Lexmark Firmware Help...PLEASE
Comments
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I have just noticed the upgrade is to be investigated by trading standards.0
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I have a Lexmark, though ive not updated the firmware (I see no reason unless somethings not working as it should)
Mine never liked the 3rd party cartidges and says I have no black ink. But if I continue regardless, it still prints and uses the black ink
Perhaps yours will too? (Though im thinking not):idea:0 -
It is amazing how many people rush to install upgrades on items...... as they say.... If it ain't broke...why fix it ?0
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the firmware can't be downgraded once updated, As far as i know the only purpose of the firmware is to block compatible cartridges.
I'd say never buy a lexmark printer again!0 -
I have just had a 'chat' with a Lexmark employee re this.
I now have a non-working printer.
Again the response was it is my fault as I accepted their disclaimer when I downloaded the firmware upgrade.
Even though it was put to me by Lexmark support centre that this was best for my printer. Why make it available otherwise?
And I was referred to the terms re the original cartridge supplied with the printer when I purchased it nearly two years ago!
When I asked the employee for the reason for the reference to the original cartridge the 'chat' was terminated, for 'technical' reasons. Hmm.
Surely this is a restriction on freedom of choice and reverts to a monopoly?
I shall make further enquiries including one to Paul Rooke Chairman and CEO of Lexmark International.0 -
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