BT Speaking Clock call charge - help

New_York77

I phoned the Speaking Clock (123) this morning to find out the correct time to reset my clocks for daylight saving time. About 50 minutes later I realised that I had accidentally left the phone off the hook. I can't remember whether I disconnected the call after getting the time or not -- if I didn't disconnect the call and I was connected to the Speaking Clock for nearly an hour, would there be a huge bill?

I know it's 31p to call the Speaking Clock but I have no idea how much it would cost for a 50 minute call and I'm quite worried about that. Does anyone know or would the call just disconnect itself automatically? Thanks.

Browntoa

I think its a flat fee

http://bt.custhelp.com/app/answers/detail/a_id/11545/c/345,350,1084

DUTR

I don't think the call would disconnect automatically, there was a code you could press to find out the cost of the last call, but you could ring 100 and ask the operator the cost, if it is 31p/min +vat?
Then allow a £20 increase in the bill or thereabouts, there are plenty of clocks that you can get that update themself (well from the rugby time signal) , the clock on the computer is normally correct as is teletext.

Heinz

I think it's a fixed fee of 31p incl. VAT

http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/SpecialisedNos.pdf (see Page 50).

OTOH, that's a lot more expensive than calling 020 7043 1320, a geographic equivalent (which, this morning, is accurate to the second).

macman

Wouldn't it have been easier just to put them forward one hour?
Or consult the clock on your PC or TV which would have gone forward one hour automatically?

miniemma

I used the speaking clock this time last year so that I could carry my phone around the house and change all the clocks from the same source.

The speaking clock cut off after just a few minutes and I had to redial, so I imagine you will not have been charged any more than the initial call charge.

Owain_Moneysaver

DUTR wrote: »

... there are plenty of clocks that you can get that update themself (well from the rugby time signal)

Mine normally does, but hasn't this time.

So it's the only one in the house showing the wrong time.

Heinz

DUTR wrote: »

Then allow a £20 increase in the bill or thereabouts, there are plenty of clocks that you can get that update themself (well from the rugby time signal) , the clock on the computer is normally correct as is teletext.

The UK (60kHz) transmitter is now in Cumbria - which can make it more difficult to receive in certain parts of the UK.