Stuck on splash screen Toshiba nb200

pinkfluffybabe

Toshiba NB 200

15 months old

Working fine until this afternoon when it wouldn't go past the splash screen. It says to press f2 or f12 but it won't do either.

I've tried holding down 0 when switching it on as suggested elsewhere.

I'm not terribly techie and a bit scared of breaking it so can anyone help me with what to do?

Thank you

closed

Tried holding down the power button for 10 seconds?

pinkfluffybabe

closed wrote: »

Tried holding down the power button for 10 seconds?

I'll give it a go, thanks

custardy

when you hold down F2 F12,do you need to hold down an F function key too?
IIRC on my Dell I need to hold the FN key plus the F2/12 or whatever

pinkfluffybabe

I've tried it with and without the fn keys and still nothing.

Interesting update though: it came on fine today but when I updated it and did the obligatory restart it took me back to square one :eek:

There are a lot of Toshiba owners having the same issue it seems