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New Card Applications

My sister applied for an Lloydstsb Credit Card and she received a letter today saying that it has been declined.

In the letter it says to appeal gainst the decison send in 3 months bank statements. Now she already hold a LTSB Current Account so statement are not necessary I think as they should able to access it.

What should I write to them?

Thanks
Mo

Comments

  • poppy_f1
    poppy_f1 Posts: 2,637 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    they might not have access to it, might be a diff department, eg i have a rbs bank acount and credit card and each other cant see my details even when i asked
  • tom188
    tom188 Posts: 2,330 Forumite
    they are different companies within the group, so it is probably against data protection act to share the data. (eg details about your transactions in a natwest account should not be available to direct line when considering your motor insurance - both are RBS companies).
  • merch
    merch Posts: 141 Forumite
    msaquib writes

    What should I write to them?

    Nothing. Your 'sister' should write to them
This discussion has been closed.
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