Tesco/Asda Pricechecker finds here (Thread 2)

tara747

lousue0906 wrote: »

IMPORTANT

I have just received this email

Dear Customer,

As you may know Price Check claims are limited to £100 per household per month as per our terms and conditions. Our records show that you have exceeded this limit and we cannot issue a voucher on this occasion.

Thank you for your understanding.


The Price Check Team
Tesco Customer Service

:eek::eek::eek::eek::eek::eek::eek:

clairebell

tillycat123 wrote: »

I have had 8 vouchers all at the max with no problem with today's. Some I have used clubcard on but not all.

Do we think email or clubcar? Those getting Sorry emails, did you use your clubcard??

I just used a temporary clubcard that i have used for the other shops totalling £82 dtd!

tillycat123

skintlass wrote: »

Anyone resubmitted same receipt with different email address?

Yes, I did the other day in error when I did not have an email from tesco. I was trying to get it to come up on the screen. However I'm using different emails and put in the wrong one. It treated the details as a new request and I did get a voucher back in the end for both addresses. I did only use one though before I get told off by the police;)

celebrate

gunsandbanjos wrote: »

But you submitted the claim yesterday, so technically still march.

is there a specific CS tel no for price check enquiries pls

dtdsearcher

lizzielondon wrote: »

is this just the plain one please? or other flavours?

Thorntons Classic Collection Egg (285g)



Can't see why the others wouldn't work as well though - on both websites.

princesslou_2

just rang up and explained that i have imputted 2 receipts for my brother, who doesnt live with me. same email address, different "household" and got the email back stating as below:
"As you may know Price Check claims are limited to £100 per household per month as per our terms and conditions. Our records show that you have exceeded this limit and we cannot issue a voucher on this occasion.

Thank you for your understanding. "

now it says nothing about same email address, just household. I have exceeded my limit but my brother hasnt. they said re-imput the details, with a different email. the receipts HAVE NOT been tracked or marked, and will go through fine. HTH

lynn2302

lizzielondon wrote: »

is this just the plain one please? or other flavours?

Ive had the classic and the toffee one and both worked, going to try the moments one tonight

J20BABY

lousue0906 wrote: »

IMPORTANT

I have just received this email

Dear Customer,

As you may know Price Check claims are limited to £100 per household per month as per our terms and conditions. Our records show that you have exceeded this limit and we cannot issue a voucher on this occasion.

Thank you for your understanding.


The Price Check Team
Tesco Customer Service

BOOOOOOOOO Hisss

J20BABY

princesslou wrote: »

just rang up and explained that i have imputted 2 receipts for my brother, who doesnt live with me. same email address, different "household" and got the email back stating as below:
"As you may know Price Check claims are limited to £100 per household per month as per our terms and conditions. Our records show that you have exceeded this limit and we cannot issue a voucher on this occasion.

Thank you for your understanding. "

now it says nothing about same email address, just household. I have exceeded my limit but my brother hasnt. they said re-imput the details, with a different email. the receipts HAVE NOT been tracked or marked, and will go through fine. HTH

I don't believe that the receipts haven't been tracked, I tried doing OHs on my email and it doesn't work

loobylou232

tillycat123 wrote: »

I have had 8 vouchers all at the max with no problem with today's. Some I have used clubcard on but not all.

Do we think email or clubcard? Those getting Sorry emails, did you use your clubcard??

Yes, I used my clubcard!

Any ideas about re-submitting?