Tripadvisor email leak,

Impet_Limpet

[FONT=&quot]I've just received the following email from Trip Advisor:
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Sounds like it is being better handled than play.com
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[FONT="]To our travel community: [/FONT]
[FONT="]This past weekend we discovered that an unauthorised third party had stolen part of TripAdvisor's member email list. We've confirmed the source of the vulnerability and shut it down. We're taking this incident very seriously and are actively pursuing the matter with law enforcement. [/FONT]
[FONT="]How will this affect you? In many cases, it won't. Only a portion of all member email addresses were taken, and all member passwords remain secure. You may receive some unsolicited emails (spam) as a result of this incident. [/FONT]
[FONT="]The reason we are going directly to you with this news is that we think it's the right thing to do. As a TripAdvisor member, I would want to know. Unfortunately, this sort of data theft is becoming more common across many industries, and we take it extremely seriously. [/FONT]
[FONT="]I'd also like to reassure you that TripAdvisor does not collect members' credit card or financial information, and we never sell or rent our member list. [/FONT]
[FONT="]We will continue to take all appropriate measures to keep your personal information secure at TripAdvisor. I sincerely apologise for this incident and appreciate your membership in our travel community. [/FONT]
[FONT="]Steve Kaufer
Co-founder and CEO [/FONT]

Impet_Limpet

Oops just realised I've posted this in completely the wrong forum (was supposed to be praise). As someone affected by the play.com spam the other day, in which they originally denied that anything had been compromised. This was a better way to approach it. I wonder if any other big companies email lists have been compromised too?

debitcardmayhem

Impet_Limpet wrote: »

Oops just realised I've posted this in completely the wrong forum (was supposed to be praise). As someone affected by the play.com spam the other day, in which they originally denied that anything had been compromised. This was a better way to approach it. I wonder if any other big companies email lists have been compromised too?

I am still waiting for a reply from ft.com but hey ho.

EDITED when I get home I will check my trip advisor emails TX

steve1980

I had this aswell.

Fifer

Except, is it really from Tripadvisor? The email address on mine is not @tripadvisor.com, but @e.tripadvisor.com. I'd advise care before clicking on any links.

pendulum

Fifer wrote: »

Except, is it really from Tripadvisor? The email address on mine is not @tripadvisor.com, but @e.tripadvisor.com. I'd advise care before clicking on any links.

If it was etripadvisor.com then you should be cautious but e.tripadvisor.com (or anything else.tripadvisor.com) is fine as its just one of their subdomains.

Although your advice still stands as you should always be careful clicking on any links anyway incase the original email had a spoofed header. Look to see where the link points to before clicking any link in an email.

RussJK

Good to see a more honest company.

iTunes never offered any apology when they allowed my wife's credit card details to be stolen from their server, along with thousands of others within weeks or her joining.

Dave_C_2

Fifer wrote: »

Except, is it really from Tripadvisor? The email address on mine is not @tripadvisor.com, but @e.tripadvisor.com. I'd advise care before clicking on any links.

I use BT's disposable email addresses and this email was sent to the email address that I use for Tripadvisor, so it looks genuine.

But as the man says, watch out for links in email.

Dave

Biggles

Dave_C wrote: »

I use BT's disposable email addresses and this email was sent to the email address that I use for Tripadvisor, so it looks genuine.

That could just mean yours was one of the email addresses stolen.

I never got an email from Tripadvisor at all.....

Ximian

I received this email as well and it is genuine, from TA:

nslookup 66.231.81.8
Canonical name: mta2.e.tripadvisor.com
Addresses:
66.231.81.8

Domain Keys are also valid

Good to see a company be more proactive and open with with what has happened.

Dave_C_2

Biggles wrote: »

That could just mean yours was one of the email addresses stolen.

I never got an email from Tripadvisor at all.....

So a spammer steals my email address then the first mail he sends is to advise that my email address could have been stolen? I know I'm paranoid about this sort of thing but ......<checks for excessive spam to tripad email>.. I'm not that paranoid

Dave