HELP! quoted 580 for a change of address

rexmedorum

I have just called mycar insurance,
I paid about 650 for a year (only 1 year no claim) last month.
Now I am moving from central Milton Keynes to central Birmingham and have been quote 580 pounds just for the change of address. I told them that wasn't acceptable. I was told the change has been made but paiment suspended for 10 days to give me time to find an alternative.....
I did expect an increase but not this much!!!! :mad:
Any help please?

mikey72

You could get a quote with the same company, with all the same details, and see what the price is for a new policy at the new address.
If it is substantially cheaper compared to the quote you have had to move with the existing policy, make an official complaint, and state that unless they resolve it fairly, you will make a complaint to the FOS that they "haven't treated the customer fairly".

Ideally you would like to resolve it to pay a pro rata for the rest of the year, and a fee of up to £50 for the paperwork.

kingstreet

Have a play around on the comparison sites and see what you'd expect to pay for new cover at your new postcode.

rexmedorum

kingstreet wrote: »

Have a play around on the comparison sites and see what you'd expect to pay for new cover at your new postcode.

comes to about 450 more than what I paid, but I suspect the guy changed my volentary excess, if I do that I do come to about the same, though I think gocompare has not aken my no claims discount (only 1 year)

adamc260

Central Birmingham is a huge for fraudulent claims/staged accidents, theft of vehicles, burglaries, malicious damage etc and is considered a very 'high risk' area.

property.advert

My current address circa £500 my old address circa £1750. Everything the same, just one of the worst to one of the best for little fudders nicking your motor.

Jane2005

mikey72 wrote: »

You could get a quote with the same company, with all the same details, and see what the price is for a new policy at the new address.
If it is substantially cheaper compared to the quote you have had to move with the existing policy, make an official complaint, and state that unless they resolve it fairly, you will make a complaint to the FOS that they "haven't treated the customer fairly".

Ideally you would like to resolve it to pay a pro rata for the rest of the year, and a fee of up to £50 for the paperwork.

What's to complain about? The risk assessment has changed which has altered the premium accordingly. The chances are she is dealing with a broker and the current underwriter sees the post code as being a much higer risk. Maybe if the company offered a new policy a different underwriter would quote,and may well be cheaper but then they may be sort term rates for the existing policy.

It's hardly something the FOS would get involved in, it's standard insurance practise.

Quote

mikey72 has "make a complaint to the FOS" on copy/paste. He thinks it's the answer to everything.

He is the People's Insurance Champion.

mikey72

Jane2005 wrote: »

What's to complain about? The risk assessment has changed which has altered the premium accordingly. The chances are she is dealing with a broker and the current underwriter sees the post code as being a much higer risk. Maybe if the company offered a new policy a different underwriter would quote,and may well be cheaper but then they may be sort term rates for the existing policy.

It's hardly something the FOS would get involved in, it's standard insurance practise.

That why the FOS is here.

"treating the customer fairly"

mikey72

Quote wrote: »

mikey72 has "make a complaint to the FOS" on copy/paste. He thinks it's the answer to everything.

He is the People's Insurance Champion.

Thanks.

It's the contact details though on cut and paste

open 8am to 6pm, Monday to Friday

• 0800 0 234 567

Tupperware_Queen

sorry to be blunt, but did you not factor in changes to insurance costs etc into moving costs? I only moved across the same town last year, but rang to check my insurance changes - I too had to pay more (though admittedly not as much as you). Also think about where your car will be kept - on road is a lot more than if you can get off road parking. It may be worth renting a garage if it will bring the insurance down significantly.