Over Charged for TEN YEARS

Cardew

barefoot69 wrote: »

Thanks again for the replies.

However, 670 units on tier 1 at 25p per unit £167. Hardly a standing charge. So far I have never made it into tier 2.

I am the only one living here (although the girlfriend stays often)

BG did a calculation and said I was still better off on the E7 tariff.

I wish I did get the time information in writing. Otherwise I'd be straight down the small claims court.

Anyway, we're kinda missing the point. For ten years I've been a bit of an eco worrier (always switching off lights and running stuff overnight) only to find I was wasting my time.

A good will payment would seem the right thing, but BG are saying "na"

Sorry but a standing charge is exactly what it is - it used to be a daily standing charge and now it is a levy on the first units.

Incidentally are you sure about the 670 units(kWh) on tier 1? That sounds like the 670 units per quarter for gas that BG charge?

I thought most BG electricity tariffs were 125kWh per quarter on tier 1, although that may have changed recently?

I am a little perplexed by this statement:

However, 670 units on tier 1 at 25p per unit £167. Hardly a standing charge. So far I have never made it into tier 2.

Earlier you stated that the washing machine and dishwasher alone used 19kWh a week on normal rate(instead of cheap rate as you thought). Well if my arithmetic is correct, that alone accounts for 988kWh a year and it was on that you based your calculations of loss.

I am also rather surprised that an 'eco-warrier' living on his own, puts on a Dishwasher every night;)

You need to write to BG and put your case - but don't over-egg any claim. Or if you do - get your story buttoned down;)

penrhyn

None of you seem to be concerned about the OP's Atomic Clock, what about the risk of radiation?:D

Andy_WSM

Cardew wrote: »

I am also rather surprised that an 'eco-warrier' living on his own, puts on a Dishwasher every night;)

You need to write to BG and put your case - but don't over-egg any claim. Or if you do - get your story buttoned down;)

LOL, very good Cardew.

:T

t0rt0ise

You need to write to their complaints department.. address on their website, and post it signed for delivery. And calmly explain the facts and state what you've overpaid and suggest they make a goodwill gesture for this sum. If you don't demand it but put it in terms of a goodwill gesture, they will probably play ball.

barefoot69

Cardew wrote: »

Sorry but a standing charge is exactly what it is - it used to be a daily standing charge and now it is a levy on the first units.

Incidentally are you sure about the 670 units(kWh) on tier 1? That sounds like the 670 units per quarter for gas that BG charge?

I thought most BG electricity tariffs were 125kWh per quarter on tier 1, although that may have changed recently?

I am a little perplexed by this statement:



Earlier you stated that the washing machine and dishwasher alone used 19kWh a week on normal rate(instead of cheap rate as you thought). Well if my arithmetic is correct, that alone accounts for 988kWh a year and it was on that you based your calculations of loss.

I am also rather surprised that an 'eco-warrier' living on his own, puts on a Dishwasher every night;)

You need to write to BG and put your case - but don't over-egg any claim. Or if you do - get your story buttoned down;)

YOURE CONSISTANTLY MISSING THE POINT.

I said I was an eco worrier not warrier. I have a space saver dish washer so it's on pretty much every night.

and, yes I probably do use around 1000 units a year but the tier is per quarter I believe.

I never claimed they owe me £1000 or £1 I'd just estimated £150 a year. An acurate calculation is almost impossible since tariffs have changed and my usage has changed over the years. However, the fact that I was told "you'll be fine if you put your dish washer on at 1am" was incorrect. I followed that advice and therefore have been over charged for ten years.

Like many people I just want the energy companies to sort their act out.

Cardew

barefoot69 wrote: »

YOURE CONSISTANTLY MISSING THE POINT.


and, yes I probably do use around 1000 units a year but the tier is per quarter I believe.

I never claimed they owe me £1000 or £1 I'd just estimated £150 a year.

What point am I missing?

I accept that you have paid more because of the misunderstanding about timings. BG will doubtless claim that it is up to you to ascertain timings; not a view that I share - but I wouldn't take it to court.

My point was that your claim of £150 a year is an absolute nonsense.

Firstly, Tier 1 is for 125kWh per quarter on most BG electric tariffs(not 670kWh). So your claim that you never use up the Tier 1 allocation is incorrect.

Secondly, How do you know that your appliances use 19kWh per week on a daytime tariff.

Thirdly, you probably gain by going on to cheap rate at 10:30pm.

The only advice was not to exaggerate your 'claim'.

barefoot69

Cardew wrote: »

What point am I missing?

I accept that you have paid more because of the misunderstanding about timings. BG will doubtless claim that it is up to you to ascertain timings; not a view that I share - but I wouldn't take it to court.

My point was that your claim of £150 a year is an absolute nonsense.

Firstly, Tier 1 is for 125kWh per quarter on most BG electric tariffs(not 670kWh). So your claim that you never use up the Tier 1 allocation is incorrect.

Secondly, How do you know that your appliances use 19kWh per week on a daytime tariff.

Thirdly, you probably gain by going on to cheap rate at 10:30pm.

The only advice was not to exaggerate your 'claim'.

There you go missing the point again. How can I be better off because my meter changes over at 10.30pm ? I'm off to bed at 11. I would however be better of if I KNEW it was 10.30pm. Do you get the point yet? It's not about money (not yet anyway).

spiro

Tier 1 is not 600 per quarter (direct quote from BG website):
Electricity:
1. For single rate credit meters, Tier 1 rate applies to the first 180 kWh per quarter (or 60 kWh per month for monthly billing customers) and all subsequent consumption is charged at Tier 2.
2. For two rate meters, the two rate prices apply. Tier 1 day rate applies to the first 180 kWh per quarter (or 60 kWh per month for monthly billing customers) of day consumption and all subsequent consumption is charged at Tier 2. Night means a period, or periods, determined by us (and as may be varied from time to time), totalling 7 hours (at present between 22:00 hours and 08:00 hours) and the night rate applies accordingly.

So my previous calculation stands:
The most I think you could claim is machine useage * no of times per year * (day rate - night rate) * no of years. Using http://www.ukpower.co.uk/tools/runni...s_electricity/ it quotes a washing machine at 1.2kwh for a wash. If you take the BG E7 price of 4.2p night and 9.9p day that works out at 4.7p per kwh difference. So simply 1.2kwh per wash * 104 loads per year * 5p equals £6.24 per annum or £43.68 over 7 years (statue of limitaion).

barefoot69

spiro wrote: »

So my previous calculation stands:
The most I think you could claim is machine useage * no of times per year * (day rate - night rate) * no of years. If you take the BG E7 price of 4.2p night and 9.9p day that works out at 4.7p per kwh difference. So simply 1.2kwh per wash * 104 loads per year * 5p equals £6.24 per annum or £43.68 over 7 years (statue of limitaion).

OK, can you pop a cheque in the post ?

By the way, statute of limitations is six years in the UK

Cardew

barefoot69 wrote: »

By the way, statute of limitations is six years in the UK

By the way, and in the interests of accuracy, it is six years in England - not UK. In Scotland it is five years.

Statute barred debts are debts which cannot be legally enforced. The Prescription and Limitation (Scotland) Act 1973, Section 6 limits the timescale which a creditor can take legal action to recover their money to 5 years, provided the following conditions are met:-