Can i claim money back when a store writes "non returnable" on a receipt

thenudeone

Equaliser123 wrote: »

s.6 UCTA does not create a criminal offence. UCTA relates to civil, not criminal, law.

When I was taught law in the 1980s as part of some wider studies, I clearly remember being taught that it was a CRIMINAL offence to attempt to exclude liability where it couldn't be excluded as a result of the UCTA.
But I can't find any reference to that offence.

Was I imagining it or are aheaton46 and my memory correct?

However, it doesn't make any difference to the OP.

dmg24

thenudeone wrote: »

When I was taught law in the 1980s as part of some wider studies, I clearly remember being taught that it was a CRIMINAL offence to attempt to exclude liability where it couldn't be excluded as a result of the UCTA.
But I can't find any reference to that offence.

Was I imagining it or are aheaton46 and my memory correct?

However, it doesn't make any difference to the OP.

Equaliser123 is correct - the preamble to the Act confirms that it creates civil liability.

Mark_Hewitt

They can write whatever they like on the receipt, it's only when you are refused a return of an item that an offence has occurred.

biscit

maninthestreet wrote: »

....and the point of your question is???

Pretty clearly made, actually.

The OP thinks the "No returns" line is illegal because it violates their statutory rights. Most of the time when people return stuff it is for reasons that are outside our statutory rights, I was speculating that what the shop meant was that it was this sort of return that is disallowed.

Apologies being polite and not patronisingly joining the dots for you.

thenudeone

Mark_Hewitt wrote: »

They can write whatever they like on the receipt, it's only when you are refused a return of an item that an offence has occurred.

Except that (contrary to my obviously failing memory) it's not a criminal offence. It's just a civil right. i.e. they can be taken to a civil court for compensation if they fail to comply.