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System Tool infected daughter's laptop

2»

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    jackieblack wrote: »
    Have done this now



    There doesn't appear to be an AppData folder within c:\users\Dana

    There certainly will be

    You sure you set to show hidden files and folders?
    :idea:
  • jackieblack
    jackieblack Posts: 10,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I followed the instructions given in your link, assumed it had worked ok.
    Will check again when I get home (am at work now)
    Thanks again
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs: 2018 £866.89, 2019 £1322.33, 2020 £1337.07
    2021 £1250.00, 2022 £1500.00, 2023 £1500, 2024 £1350
    2025 target = £1200, YTD £9190
    Quidquid Latine dictum sit altum videtur
  • jackieblack
    jackieblack Posts: 10,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    aliEnRIK wrote: »
    Set to show hidden files
    http://www.bleepingcomputer.com/tutorials/tutorial151.html

    Done this again, can see AppData now
    aliEnRIK wrote: »
    Manually delete any that look like these in the LOCAL location -
    c:\users\Dana\AppData\Local\{97C367B1-16AF-4243-AEBC-D15AE8C61D0D}
    c:\users\Dana\AppData\Local\{F6428C2C-C56F-4C0F-8C53-734991B105EE}
    c:\users\Dana\AppData\Local\{E74E79C9-1EC5-4A2F-B3D4-C6CC5970E98B}
    c:\users\Dana\AppData\Local\{9BE59FCA-5327-404C-A696-0D8DB36D2997}
    etc etc

    42 files deleted
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs: 2018 £866.89, 2019 £1322.33, 2020 £1337.07
    2021 £1250.00, 2022 £1500.00, 2023 £1500, 2024 £1350
    2025 target = £1200, YTD £9190
    Quidquid Latine dictum sit altum videtur
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Give it one last (very long) scan with dr web

    Download and run the FREE version of DR WEB
    http://www.freedrweb.com/download+cureit/gr/
    Turn your anti virus OFF
    It will auto QUICK scan
    After that set to scan the WHOLE computer and press the 'play' icon
    ***DO NOT UPGRADE TO FULL VERSION***
    :idea:
  • jackieblack
    jackieblack Posts: 10,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thanks aliEnRIK
    have done the quick scan, nothing found, running the full scan now
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs: 2018 £866.89, 2019 £1322.33, 2020 £1337.07
    2021 £1250.00, 2022 £1500.00, 2023 £1500, 2024 £1350
    2025 target = £1200, YTD £9190
    Quidquid Latine dictum sit altum videtur
  • jackieblack
    jackieblack Posts: 10,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Full scan done - no viruses found
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs: 2018 £866.89, 2019 £1322.33, 2020 £1337.07
    2021 £1250.00, 2022 £1500.00, 2023 £1500, 2024 £1350
    2025 target = £1200, YTD £9190
    Quidquid Latine dictum sit altum videtur
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Give it a clean (or not, upto you)

    Download CCLEANER
    http://www.piriform.com/ccleaner/download/slim
    Run the CLEANER scan (UNTICK 'cookies')
    Then run the REGISTRY scan (Backup the registry when it asks)

    Either way your good to go :)
    :idea:
  • jackieblack
    jackieblack Posts: 10,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'll do that.
    Thank you so much.
    We really do appreciate all your help and advice.
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs: 2018 £866.89, 2019 £1322.33, 2020 £1337.07
    2021 £1250.00, 2022 £1500.00, 2023 £1500, 2024 £1350
    2025 target = £1200, YTD £9190
    Quidquid Latine dictum sit altum videtur
This discussion has been closed.
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