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MSE News: Thousands more could get tax written off using HMRC loophole

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in Cutting tax
This is the discussion thread for the following MSE News Story:
"Hundreds of thousands more workers could escape paying underpaid tax using a little-known concession ..."
"Hundreds of thousands more workers could escape paying underpaid tax using a little-known concession ..."
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Everyone who has an underpayment has had at least one P800. Enclosed with that P800 was a double sided leaflet entitled 'What Happens Next?'.
On the face page at Para 3 and under a bold heading it clearly says :
I read the article referenced in the weekly email. So phoned the tax office today and they agreed to write off the tax I owed them!
In short I got a tax notice last month saying I had underpaid by over £1400 in 2007/2008. Got my new tax code last week with me repaying it over the next 12 months. The first person I spoke to today said I had no claim, I insisted and got passed to another department who agreed they had not responded in a timely manner to information for that tax year so I'm £1400 better off than I was this morning only thanks to the information on this website.
Time to celebrate tonight!
I'm sure that others have experienced more complex situations, where it's virtually impossible for the layman to determine how their tax should be collected.
A19 is indeed a concession to those of us who provided correct information (and made the appropriate checks), but C&R nevertheless persisted in collecting the wrong amount of tax.
And you didn't receive payslips (showing the same Code in operation by each)?
Conversely, HMRC know exactly where the 40% tax point begins. In the 20th century - never mind the 21st - it is entirely reasonable to expect them to take the data from two separate P60s under the same NI number, add them up, subtract the 40% tax point, and send out a bill by 30 June following the end of the relevant tax year. Whether this is the duty of care expected of them by the Tribunals remains to be tested. But I believe 90%-plus of Uk taxpayers think this is an entirely reasonable duty of care for HMRC to perform to.
Instead HMRC has fallen so far short of this they are a national laughing stock. Personally I don't think there is genuine will at any level to "wake up" and sort out the mess, and the 4 day long "outrage of an outtage" of the entire HMRC database in early April is yet one more example of this, were it needed. They have until the end of the tax year following the time of receipt of the information to put things right, something like 22 months. I get 30 days from HMRC if I want to appeal one of their silly fines. Yes they should write off the losses just like any commercial organisation - BP for example - has a big write-off when it messes up big style. The only difference being that with BP heads roll, but with HMRC they just keep nodding along.
I have now received 3 letters apologising for not having chased the debt before but they now want to reclaim interst i received on an refund given during these investigation years and as far back as 02/03
I have asked for a breakdown on how this has been calculated and was told i would have one in 24hrs. 4 weeks later i am still waiting. I overpaid about the same amont they are requesting back, i have heard nothing about this and the operator was unhelpful and did not understand it either.
any advice
i