Help Washing Machine Repair this afternoon

TallGirl

HI All
Thanks for all your replies, well it is now fixed Greengrass thanks it was the carbon brushes that had gone and they charged us £90 total no call out cost. I know that is a bit and if anything else goes wrong it will have to go but with 2 weeks to us going away for 3 weeks a major expense would have been tricy and we really do need it up and running now.

So once again thank a lot all of you this site is just the best.

beanieandme

marybishop wrote:

Hi beanieandme

Funny you should say that because there was a discussion recently about just that - noisy when taking in water. It seemed it was 'normal' for the Bosch although I might give them a call to ask about it. Was that the reason your ex had it replaced or did it actually go wrong?

Mary

Hi

Oh ok, well I thought it was terribly loud, hardly normal - it got on my witts. You could ask, nothing wrong with that. I think it went wrong. We didn't part on the best of terms, I found this out from a friend.

beanieandme

TallGirl wrote:

HI All
Thanks for all your replies, well it is now fixed Greengrass thanks it was the carbon brushes that had gone and they charged us £90 total no call out cost. I know that is a bit and if anything else goes wrong it will have to go but with 2 weeks to us going away for 3 weeks a major expense would have been tricy and we really do need it up and running now.

So once again thank a lot all of you this site is just the best.

Excellent, £90 seems good! That's it, sometimes it is worthwhile getting repairs done depending on the circumstances. You judged this one well :T

mx-3

is it just me....£90 sounds very high, for fitting carbon brushes which cost them around a fiver.Must be one of the most simple & common jobs on an washer.

MARTIMAN

Sounds high to me. Ive had hotpoint washing machines for yrs, & found that every one needed the brushes changed every 1-2 yrs, luckily theyre very easy to do & dont cost much. Sorry i didnt spot this post before you got it repaired, I couldve told you straight off what it was.
I changed to a bosch 2 yrs ago & touch wood, i never had a problem with it.

beanieandme

mx-3 wrote:

is it just me....£90 sounds very high, for fitting carbon brushes which cost them around a fiver.Must be one of the most simple & common jobs on an washer.

Labour with their "expertise", petrol, could have been more than the brushes. They have to get a decent profit somehow, or we'd have nothing to complain about on here, lol.

vippymini

Ouch thats expensive......i know if i call a chap out its £40 plus parts but im lucky as my DH will fix ours especially as brushes are a fiver and easy to replace. as he says apart from the computer bit in a machine the rest he can fix. :-)

susieb1967

The older hotpoints are very good, they were built to last...........dont get rid of it till you really need to. (This does not apply to new hotpoints!!)
Also dont call out hotpoint as your first port of call ! They charge £90 just for coming! Your local appliance repair man would have done it for around 1/2 that! You live n learn:rolleyes:

As a p.s

Hotpoint do a free parts for 5 years, just pay their labour charge ( i think its £80-90) so if you've got an expensive part that need replacing eg bearings/pump then it would be more cost effective to call them.

vippymini

even the pumps and bearings are cheap,our pump cost £9 on ebay and my Dh fitted it.... the internals of washing machines are the same no matter how old.