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Tesco online groceries - payment

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  • Jin1980
    Jin1980 Posts: 1 Newbie
    I just put in an order for Tesco groceries and 2 pounds was taken out of my bank account straight after. I checked my account online and the money was taken out. This knackered up another order from Amazon that I put in. I rang the customer services twice and I got a total loads of lies saying the money has not been taken from my account and is just floating........if this is the case why did my balance decrease?

    I was a regular customer and I wont be bothering with them again.
  • Lynslah
    Lynslah Posts: 3 Newbie
    Jin1980 wrote: »
    I just put in an order for Tesco groceries and 2 pounds was taken out of my bank account straight after. I checked my account online and the money was taken out. This knackered up another order from Amazon that I put in. I rang the customer services twice and I got a total loads of lies saying the money has not been taken from my account and is just floating........if this is the case why did my balance decrease?

    I was a regular customer and I wont be bothering with them again.

    That has always happened every time I order. I think they do it as a way to check the payment details you have given are legit.
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