Problem with empire stores

brenmcc1

I had some goods delivered and decided I didn't want them I returned them via a courier(2 parcels) at the same time.

1 parcel reached them fine and got taken off my account however teh other didnt and they are insisting I must pay. I don't have the return slip the courier gave me but it was just a basic cad with no date or anything on it...

Where do I sand with this?

Do I have to pay for something I have sent back??

Nile

Hello brenmcc1

I'll move your thread over to 'The (Consumer) Vent' board, where it should get more views and responses.

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]!!!!!![/EMAIL].

Regards

Nile

brenmcc1

ok,

Thanks for that.