Help please - computer hanging on splash screen

Ruadh

thx for the reply alienrik but I didn't actually 'fix' anything. will go get the log for you now

Ruadh

malwarebytes log


Malwarebytes' Anti-Malware 1.46
https://www.malwarebytes.org

Database version: 5172

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

20/03/2011 14:41:00
mbam-log-2011-03-20 (14-41-00).txt

Scan type: Full scan (C:\|)
Objects scanned: 272193
Time elapsed: 1 hour(s), 30 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

dogmaryxx

Malwarebytes is way out of date.

Current database is 6130

Update and rerun

aliEnRIK

Ruadh wrote: »

thx for the reply alienrik but I didn't actually 'fix' anything. will go get the log for you now

Ruadh wrote: »

thx for the suggestion rmg1. I have done that and told hijackthis to fix the selected problems but it doesn't make any difference - they are still coming up in the next hijackthis scan

any idea what I need to do to get one of the techies to help?

You told us in another post that you DID try to fix items and they were still there when you rescanned

Which is true?

Ruadh

aleinrik - I told it to fix it didn't do anything - nothing was done

I must admit I don't understand the tone....

Ruadh

dogmaryxx wrote: »

Malwarebytes is way out of date.

Current database is 6130

Update and rerun

thx - will update and try again. also trying alienrik's suggestion of uninstalling comodo

Ruadh

aliEnRIK wrote: »

Id guess comodo is at fault and created more networks than there actually are

Id recommend uninstalling comodo, switch on windows firewall and see how it is then

Theres a chance youve knackered the operating system by FIXING items though

You were right - it was Comodo. Thx for the suggestion. :T

I wonder why it worked fine for months and then suddenly the problem - not even gradually.

Oh well, off to find a replacement antivirus and firewall

aliEnRIK

Unless you require complete control of incoming and outgoing connections (Which I doubt) then windows firewall is fine
Dont use Zonealarm, Sygate or Sunbelt firewalls

Use AVAST or AVIRA av (both free on filehippo.com)

aliEnRIK

Ruadh wrote: »

aleinrik - I told it to fix it didn't do anything - nothing was done

I must admit I don't understand the tone....

I was being funny, I just needed (possibly needed if this thread went into a 'my computer wont boot' thead) to know if you had, hadnt or even attempted to fix