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DG Unit broken down Twice
Drinda
Posts: 265 Forumite
Hi 10 years ago I had a Leanto built by a company called CAMELOT the warranty runs out on the 14th May this year.
About 2 years ago the DG patio door unit broke down ie steamed up,they replaced it and charged me £47 labour.
The same unit has has broken down again and they say I will have to pay £144 labour to have it replaced, When he came to measure it I had to give him £54 up front and £90 when they come to fit it, I pointed out that this was the second time it had to be replaced and I did not think that could be right, but he said that the company had been taken over and it was not really Camelot any more, but the firm had agreed to take on the warranties.
Camelot have a web site and they answer the phone under the name Camelot, can this be right, should I have to pay again, and am I covered by the sale of goods act.
your replies would be appreciated, Drinda.
About 2 years ago the DG patio door unit broke down ie steamed up,they replaced it and charged me £47 labour.
The same unit has has broken down again and they say I will have to pay £144 labour to have it replaced, When he came to measure it I had to give him £54 up front and £90 when they come to fit it, I pointed out that this was the second time it had to be replaced and I did not think that could be right, but he said that the company had been taken over and it was not really Camelot any more, but the firm had agreed to take on the warranties.
Camelot have a web site and they answer the phone under the name Camelot, can this be right, should I have to pay again, and am I covered by the sale of goods act.
your replies would be appreciated, Drinda.
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