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A shop wants extra £100 as the miscalulated

We bought a mattress from a large store, £900 reduced £600 we paid £200 deposit then had a call to pay remaining £300 as stated on the order paperwork !!!,So hubby went in store paid and mattress was delivered then a call from the store to say we have to pay extra £100 due to an error on the paperwork as the assistant didn`t add the figures correctly,don`t know how we stand?

Comments

  • dreavi
    dreavi Posts: 143 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    What does the initial order form say? if that says £600 then you might well owe them another £100.
  • the order form signed by both parties says, order total £599,less payment received £199,balance to pay £300?
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    So you owe them £100 as per your contract.
  • TonyMMM
    TonyMMM Posts: 3,430 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You signed an order form agreeing to pay £599, so you owe them £100.
  • Valli
    Valli Posts: 25,537 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    so they don't want an 'extra' £100, they want the £100 you have yet to pay.
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Pay 'em

    *added to meet minimum length
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • the order form signed by both parties says, order total £599,less payment received £199,balance to pay £300?

    Had it said order total £499 less deposit of £199, balance £300 and they then said they miscalcluated and tried to add an extra £100 then you would have a case to argue.

    But as it stands, afraid not.
    'If honour were profitable, every man would be honourable' Thomas More

    'I should only ever tell the king what he ought to do, not what he could do; for if the lion knows his own strength, no man could control him.'
  • Empty_pockets
    Empty_pockets Posts: 1,068 Forumite
    As above, pay them, if it's only fair.
  • Ok thanks everyone :)
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