Unfit for purpose after 18 months?

SpikeUK

I purchased a T-eye automated driving recorder (a small camera that fixes to the windscreen) on the 6th June 2009. It cost £206.45, and it had a one year guarantee. It worked perfectly for 18 months, although I noticed that it was getting very slow in getting a GPS fix during the last month. At 18 months, the GPS functionality stopped working completely, rendering the camera practically useless. I feel that 18 months use from an electrical gadget that cost £200 is exceptionally poor value.

Annoyingly, I didn't inform the vendor for another 3 months, but when I did I pointed out the above, and they gave me their suppliers details and told me to contact them. I did so, and the suppliers told me that this was an old model that they couldn't get parts for, so they couldn't repair it. They do, however, have other models I can buy! I don't think so.

I went back to the vendor with details of what the supplier had said, but they said very sorry, nothing we can do, goodbye.

I think I saw somewhere that items like this should last for up to 6 years, and they could be deemed to have been unfit for the use for which they were purchased if they failed prematurely. I consider 18 months for a £200 gadget very premature.

Do I have a case for taking the vendors to the small claim court, to get my money back? Thanks

wealdroam

You need to press the vendor a little harder.

Have a read of the thread entitled...

READ ME FIRST PLEASE . . . Useful links, Resources and FAQs

lots of good stuff in there.